As many of you know, Disney and Spectrum have been in ongoing negotiations. Here is the latest statement from Disney.
What Happened with Disney and Spectrum
This weekend, Spectrum subscribers were in for an abrupt and unwelcome surprise as every single Disney-owned channel went dark. These channels include ABC, ESPN, Disney Channel, Disney Jr., FX, Freeform, National Geographic, and many more. In some cases, people experienced this in the middle of the US Open, an NCAA football game, or a movie. Others did not realize the issue was happening until the next morning when they went to turn on the television.
Needless to say, customers are not happy. Disney and Charter Communications are in an ongoing carriage dispute, and they failed to reach a negotiation. As a result, consumers are suffering. You can read more details and thoughts from both companies HERE.
Disney Issues a New Statement
Today (September 3, 2023), Disney issued a new statement pertaining to the matter. The statement is titled “Here’s What You Need To Know About the Dispute Between Charter/Spectrum and Disney Entertainment.” Part of the statement reads:
Labor Day weekend is traditionally one of the biggest sports weekends of the year. Viewers sit down to watch the anticipated return of college football and enjoy the tennis battles at the US Open.
Unfortunately, for millions of Spectrum cable viewers this has not been the case this holiday weekend, since ESPN and other Disney-owned channels like ABC are blacked out due to a dispute between Spectrum’s parent company—Charter Communications—and Disney Entertainment.
Disputes between cable companies and content providers aren’t new. However, millions of consumers may find themselves perplexed and frustrated by what’s going on.
It goes on to list statistics about the popularity of Disney programming and the value it has for consumers. However, the statement also makes an interesting point. “Although Charter claims that they value their customers, they declined Disney’s offer to extend negotiations which would have kept Disney-owned networks up for consumers in the middle of perennial programming events like the US Open and college football.”
Could it be that this whole thing could have been avoided in the fist place?
Disney also states that it hopes Charter will have more conversations that restore access to its customers. In the meantime, Disney encourages viewers to switch to one of the providers that currently offer its content.
Hopefully, negotiations will work in favor of the consumers very soon so that the disruption to the service they pay for can end. We will keep you updated here at Kennythepirate.com.
What do you think about this statement from Disney? Let us know in the comments. And, as always, feel free to share these updates with others.
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Esther Catherine Strauch
Thursday 7th of September 2023
My bill is higher than last month when I had these channels. Can anyone explain this to me?
KatieP
Thursday 7th of September 2023
I remember cable bills were always rising without explanation back when I had cable.
Anne P
Wednesday 6th of September 2023
Sign out of Disney because you probably signed in using "cable provider ID" sign back in using the Hulu credentials. I ran into that on Saturday and found it works.
Linda Hailstock
Wednesday 6th of September 2023
Spectrum is charging customers for a service that we are not receiving. Spectrum needs to think of your customers or your customers will find another way.
Neil
Wednesday 6th of September 2023
An elderly couple that I know, subscribed to the Disney Plus with Hulu and ESPN attached. But they rigged the subscription so that you still can't watch ESPN live if you still have a Spectrum account. Sounds like false advertising to me. So I think that couple either needs a FULL refund, or for the ESPN live be turned on immediately for all who purchased that mainly for the live sports. You always wonder who's the " bad guy ", being too greedy. This caper from Disney gives me my answer. Inflation alone is enough trouble to deal with right now. Thanks allot Disney and Charter for holding sports fans hostage!
Michael Davis
Tuesday 5th of September 2023
Why Disney is doing this is because they’re going bankrupt for the same reason about bud light. Telling children and teaching children in school about this. I'm pissed off because I have been waiting to watch a couple shows that were coming on and I can’t