New Changes to Disney Resort Luggage Transfer Policy
There is a new change to the luggage transfer policy at Disney World. Read on for details.
If you've ever done a "split stay" at Walt Disney World, you may have utilized Disney's convenient luggage transfer services.
Luggage Transfer
When moving from one Disney owned and operated resort to another, Disney will happily transfer your luggage to your new resort!
Previously, guests could transfer just about anything via the luggage transfer service. I (Rebecca) recall personally having inflatable innertubes transferred back in 2017!
Check out our guide to utilizing luggage transfer service here.
Even the Swan and Dolphin, while not officially Disney resorts, can also accommodate luggage transfers to Disney resorts! One of our writers had this done earlier this year.
New Policy
This new policy impacts anyone looking to transfer any item outside of luggage.
Now, it looks like Disney plans to limit the luggage transfer to luggage only. Most notably, they will no longer transfer any food or perishable items.
Many guests have begun to take advantage of grocery delivery services. If those guests have part of their stay booked at another resort, they now must transfer those items themselves.
Impact
It's likely not a very big impact for most Disney World guests. Most of us only enjoy one resort per stay.
However, Disney Vacation Club owners often book split stays due to limited availability.
Additionally, because the Disney Vacation Club Villas offer at least a kitchenette, these guests are more likely to have groceries that need moved.
As far as we know, any Disney resort will continue to hold your perishable items for you until your room is ready. This only impacts moving the food from one place to another.
If you've utilized luggage transfer services, you likely know it takes many hours for the transfer to happen. This is likely chief among the reasons they are discontinuing the practice.
Your food may sit in a hot van for hours on its way to your new destination, and no one wants food that's been sitting in a hot van all day.
What do you think of this change? Will it affect your next stay? Let us know in the comments on Facebook!
-Rebecca W Davis
Using Disney's luggage transfer service to move perishables between resorts has always been a horrible idea. I'm surprised the people above did not cause their family members to become ill.
Staring to wonder why I bought into DVC. Seems like every perk I was expecting to be there for years to come when I bought is slowly dissapearing.
When does this start? Like immediately?
Couldn’t agree more. I get the practicality of it but the little things that are being taken away are starting to add up. Ending Magical Express has us thinking about getting a car which will have us going offsite more for dining and shopping. I will still go don’t get me wrong but I feel bad for the families Disney is pricing out of the magic.
Well it’s not a big thing but it’s one of the small things that makes Disney different. We do split stays all the time and love being able to have our perishables delivered to our second resort. Having to carry them all on a bus/boat/monorail/Skyliner to the next resort first before going about our day is a major disadvantage. I know some say wait for things to go back to normal but they typically don’t restore a benefit once it’s gone. All these little perks that get taken away make offsite hotels more desirable especially since the price has gone up and not down for Disney resorts.
Transferring refrigerated items was never a perk. It was always a risk. Disney's simply saying "No" to what should be common sense.
You are so right!
Can't blame them, especially with the shortage of Cast Members. I'm also sure they also got a lot of complaints from people whose food was spoiled from sitting for hours in a van. This certainly will prevent that.
I think it’s due to shortage of cast members. They are still hiring like everyone else in the country. Be patient and I hope things can return to normal.
I am writing this from the contemporary resort and we are traveling to the beach club tomorrow. We just talked to bell services and they told us anything that wasn’t refrigerated, so hopefully we won’t be throwing away water and snacks!
DVC members for 25 years. Very sad! Can you imagine people with cases of water and grocery bags on boats, busses and monorails. Wow this is so ridiculous!!!
And if people got sick because they transferred your food or stored it in the wrong manner, and they got sick they would all be would be telling and sueing about that .
I really hope they continue to transfer cases of water. I understand the perishables, and although I am aware that water should not sit in a hot car for an extended period of time, a few hours is fine.
Another advantage of staying at a Disney resort being taken away… Good imitation of the Scrooge. It seems like Disney is doing it’s utmost to piss off its loyal customers (and push them towards an off-site resort).
Yeah, I’m starting to wonder if getting DVC was a mistake. I’ve had mine for less than five years, and it just seems more and more of the incentives are gone.
Once again a perk, especially for DVC Is taken away.