Do you think using Disney Genie is useful while visiting Walt Disney World? Find out just how many guests are using the new service and what Disney’s CEO has to say about it.
Disney Genie and Disney Genie+
Disney Genie is the new system that was introduced to Walt Disney World in October 2021. When first introduced, Disney shared that the Disney Genie’s Tip Board is full of information on how to have your best day ever. Here you can find showtimes, dining times, and estimated wait times for every aspect of your Disney day.
Guests have the choice to upgrade to Disney Genie+ and bypass lines for attractions by using Lightning Lanes. The new service has remained one of the more controversial topics for Disney since it is an added service that costs guests even more money while on vacation.
A New Survey
Earlier today, we shared that some guests were able to give their own feedback about the service in a survey available on My Disney Experience. You can read more about the survey and kinds of questions that were included in this post HERE.
It’s possible Disney is trying to make some improvements to the system by surveying guests. There is no doubt that the system has its own glitches and many people have complaints.
How many guests continue to use it?
Despite the glitches and cost to use Disney Genie+, it continues to be a success for Disney. In an earnings call earlier today, Disney’s CEO, Bob Chapek praised the system again and shared that “about 50% of the people who come through the gate buy up to the Genie product”.
“About 50% of the people who come through the gate buy up to the Genie product”.Disney’s CEO, Bob Chapek
The amount of guests using the product continues to remain at a steady rate compared to one of the last earnings calls that took place back in February.
Do you use Genie+ when you visit Walt Disney World? Is it helpful to you or do you think it’s not worth the cost? Tell us about it in the comments below or on our Facebook page.