Home Disney Planning Tips Detailed Guide for Rise of the Resistance Virtual Queue System

Detailed Guide for Rise of the Resistance Virtual Queue System

Detailed Guide for Rise of the Resistance Virtual Queue System

Rise of the Resistance is one of the most sought after attractions in all of the Walt Disney World Parks. Many Guests mastered the “Boarding Group” system for this attraction that was in place prior to the Disney Parks closings. Come see how boarding groups have changed since reopening so you can be prepared to experience this amazing attraction!

When Hollywood Studios reopened on July 15th, a new “Virtual Queue” was available for this attraction. Guests are bit baffled by this new system that appears to have a few “glitches.”

Continue reading to learn a few tips to help in your quest for the Rise of the Resistance.

Prepare Before You Arrive

The only way that you may obtain a Virtual Queue for the Rise of the Resistance is through the My Disney Experience app.

Prior to your magical day in Hollywood Studios you will want to update a few things in your My Disney Experience app. First, you will want to make sure that you have the most updated version of the My Disney Disney Experience app (version 5.6 or later.)

Pirate Tip:

Make sure you have an updated version of the “My disney Experience” app (Version 5.6 or later).

Second, each member of your family/traveling group will need to have their tickets linked on the My Disney Experience app. All the members of your party will appear during the booking process. If they do not, be sure to very quickly screen shot the error, so a Guest Services Cast Member may correct the error.

When entering Hollywood Studios, make sure that when you scan your MagicBand at the ticket scanner that the Mickey head turns green. If this Mickey head turns blue, you or a member of your traveling party may not be counted as present in Hollywood Studios.

To be able to join a Virtual Queue, you have to be counted as present in the Park when Virtual Queues become available. As with the previous Boarding Group, each member of your party must be present in Hollywood Studios to be able to earn a place in the Virtual Queue.

Pirate tip:

make sure the mickey head turns green when scanning your magicband.

Know the Virtual Queue Times

Tower of Terror Hollywood Studios Walt Disney World (13)

Previously for the Boarding Groups, Guests were only able to access the Boarding Group system as soon as the Park officially opened. Once the Boarding Group slots were filled, there no more available Boarding Groups.

We visited in February of this year and Hollywood Studios opened at 8:00am. We were standing in line for Tower of Terror trying to secure our boarding pass. At 8:00 you could begin to hear the shouts of victory from many. However, you could also hear the agony of defeat from others.

Many Disney Guests would arrive early to Hollywood Studios in an effort to be in a good location to obtain a Boarding Group. In an effort to decrease the need for large gatherings of Guests for Park opening, there are 2 time slots for Guests to choose a Virtual Queue.

When Hollywood Studios first reopened on July 15th there were 3 time slots at 10:00, 2:00, and 4:00. This was short-lived and a few days later the 4:00pm time slot was deleted.

Now Guests visiting Hollywood Studios have 2 times, 10:00am and 2:00pm to join the Virtual Queue for Rise of the Resistance.

A great Pirate Tip is to set alarms on your phone two minutes before the 10:00am and 2:00pm Virtual Queue time frames (if you should need the 2nd time). “Time flies when you are having fun,” and these helpful alarms will alert you so you don’t miss the opportunity to join a Virtual Queue.

Pirate Tip:

Set alarms on your phone for a few minutes before10:00am and 2:00pm as a reminder to prepare to join a virtual queue.

What is a Virtual Queue

A Virtual Queue Boarding Group does not guarantee that you will be able to ride Rise of the Resistance. It simply holds your place in the virtual line for this attraction.

Rise of the Resistance utilizes a trackless ride system. This great new technology definitely adds to the overall Guest experience, but this can also create delays, because the ride breaks down frequently.

The Rise of the Resistance often is temporarily closed throughout the day due to technical difficulties with this trackless ride system. Over the course of a day, these temporary closures cause further delays throughout the day for remaining Guests.

Guests are only allowed to join one virtual queue per Hollywood Studios day. You may not choose your boarding group number. This is assigned when you join the virtual queue.

Each Man for Himself

In the past, the recommendation was for one member of your party to be assigned to join a Boarding Group and then to select each member of your party. This is a great strategy to ensure that each member of your party has the same Boarding Group return time.

Although this was and is a great strategy, this may place you at a disadvantage during this time. Multiple people trying to receive a Boarding Group will increase your chances of at least one of you being successful.

If one member of your party is able to obtain a Boarding Group you may then have the other members of your party added. Guests may visit a Guest Experience Team member (Cast Members dressed in blue shirts located near the Dockside Diner) to help add the other family members to their boarding group.

Recently another change was implemented, and it’s for the better! Now all the members on your Friends and Family list who are in Hollywood Studios are automatically checked! This eliminates the need to scroll through and select everyone, which previously took away precious seconds.

You can read more about this change HERE.

When Do I Return?

Once you have successfully joined a Virtual Queue, you will receive your Boarding Group number. For example, the day that we visited 2 of our group members received Boarding Group number 41. We were able to all join this Boarding Group after visiting a very friendly Guest Experience Team Member. (With the new change, your experience may vary).

You will receive a push notification when your Boarding Group is being called. After that time you will have 1 hour to arrive at the Rise of the Resistance entrance.

Once you arrive at the attraction, you can click on the View Entry Code. Read all about this new feature HERE.

Can I Leave the Park?

Many Guests have questioned with the new Park Reservation system if they may be able to take a break from a Park during the day and return later. Guests can leave and return as they care to throughout the day for the Park that they have a Park Reservation for. At this time there is still no park hopping.

if you decide to leave the Park, just remember that you have a 1 hour window once your boarding group is called.

If you secure your Boarding Group and wish to take a break, just be mindful that you only have a 1 hour window of time to return once your Boarding Group is called.

Guests have no way of knowing what time their Boarding Group may be called. Remember this is depending on how quickly earlier Boarding Groups move through this attraction and also possible temporary closures.

However, the app does give an ESTIMATED time that you MIGHT be called.

DAS and Rider Switch

Guests with Disability Access Service (DAS) and those needing to use Rider Switch may also take part in this new attraction.

To use either of these services you must first secure a Boarding Group. Once a Boarding Group is secure you may then see a Cast Member at the attraction for further assistance.

Practice Makes Perfect

If you are part of the Pirate Crew, we know you are a Disney Park Planner at heart. You can practice navigating the My Disney Experience app at home before you even arrive to the Disney property.

Simply log into the My Disney Experience app at 10:00am or 2:00pm (Eastern Time) and click on the menu button (3 lines) on the lower right hand corner of the screen. Next you will click on the “Virtual Queues” icon. This will lead you to a screen when you may click to “Join Virtual Queue.”

This will lead you to choose who is in your party. You may click on all of the members of your party that have entered into Hollywood Studios for that day. After you have selected your party, click the blue “Join” icon at the bottom of the screen. The app will prevent you from actually joining since you will have not actually entered into Hollywood Studios for the day.

The day that I was practicing this at home, the Virtual Queues had already been filled up in less than a minute. If you are in the Park and this happens, then you would still have an opportunity to join a boarding group at 2:00pm.

Best of luck getting that all important Virtual Queue for Rise of the Resistance!

Have you experienced the Rise of the Resistance? What has been your experience in using the Virtual Queue Boarding Group system? Share your thoughts with us on our Facebook Page.


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