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A Disney Executive makes a disturbing comment that some people cannot afford Genie+

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A Disney Executive makes a disturbing comment that some people cannot afford Genie+
Credit: Disney

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The comment affirms what many people think of Disney’s recent measures to increase profits while devaluing the Guest experience. See what she had to say here.

Christine McCarthy

Credit: Disney

The Chief Financial Officer of The Walt Disney Company is Christine McCarthy. She also serves as Senior Executive Vice President.

According to her bio on the company website, she “oversees the Company’s worldwide finance organization, which includes brand and franchise management, corporate alliances and partnerships, corporate real estate, corporate strategy and business development, enterprise controllership, enterprise technology, financial planning and analysis, global product and labor standards, investor relations, risk management, tax, and treasury.”

Recent Comments

Credit: Monica

You may remember she commented on ways Disney was exploring to cut costs back in November. She stated that they could essentially raise prices while also reducing portion sizes. What really struck a nerve with people was this comment:

WE CAN CUT PORTION SIZE WHICH IS PROBABLY GOOD FOR SOME PEOPLE’S WAISTLINES.

-Christine McCarthy

She insulted not only Disney Guests’ weight but also their willingness to pay whatever the cost to visit Disney. Now, she goes on to strike a nerve with another demographic of Disney Guests.

Too poor for Genie+?

Credit: KtP

Yesterday at the Morgan Stanley Tech, Media & Telecom Conference, she commented on the fact that traditional character meets will return “soon”. She also shared that park capacity will likely never return to what it was before the park closure in 2020.

When speaking about Genie+, she was quoted saying that it really improves Guest experience at the parks. “Some people have more money than they have time and others have more time than they have money.”

Some people have more money than they have time and others have more time than they have money.

-Christine McCarthy
Credit: Monica

I think she needs a few lessons on public speaking and etiquette. To me, she basically implies that those who purchase Genie+ and ILLS will have a better experience while people who cannot afford it will not.

It seems Disney is more concerned with increasing profits and getting the most money out of its Guests rather than giving them a better experience. It’s true that Disney is expensive and anyone who an afford to go probably has money. However, many people save up for years for their trips and look to cut costs wherever they can in order to be able to go. Does that mean they deserve to wait in standby lines all day?

What do you think? Are her comments tone deaf? We would love to hear from you! Join the conversation in the comments below and on Facebook.

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