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Disney Begins to Process Refunds for Annual Passholders on Payment Plan

Disney Begins to Process Refunds for Annual Passholders on Payment Plan


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Today, Florida Resident guests who are on the monthly payment plan for their Annual Passes began to see credits reflecting the closure. Read on for more details.

Some Florida Residents opt for monthly payment plans for their annual passes rather than paying for them in one lump sum. This offer is not extended to out-of-state guests who wish to purchase full priced annual passes.

Back in April, we reported that Disney World was taking certain steps to rectify the fact that passholders have paid for months where it was not possible to access the parks.

As you may recall, annual passholders who paid in full at time of purchase would have the option to either have their passes extended for the number of days the park was closed or could receive a partial refund.

News: Walt Disney World Clarifies Annual Pass Extension

We reported that Disney has provided a special phone number for guests who wish to opt for the refund. They stated that refunds will not be processed until the parks are open again.

For the extension option, no action is necessary on the part of the paid-in-full passholder.

At that time, Disney also announced that they would halt monthly payments on annual passes beginning April 5.

Today, guests on the payment plans began receiving confirmation via email that their March annual pass payments have been refunded. My friend Laura shared her email confirmation with me:

Her credit is for 2 Florida Resident Silver Passes

Universal also paused payments on annual passes for the duration of the closed period for guests opting for monthly payments and will extend the life of the pass for the duration of park closures for guests who have paid in full.

Universal Orlando to Open Registration for Annual Pass Previews!

Are you an annual passholder at either Disney or Universal? How do you feel about how the closure has been handled with regards to annual passes? Let us know in the comments on Facebook and join our friendly pirate crew to connect with other passholders!

-Rebecca W Davis

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Fred Vinzant

Sunday 31st of May 2020

Are Disney and Universal refunding passes for people who refuse to wear a mask or at least putting the passes on hold until masks are optional? Would never have bought passes if masks were mandatory. I have a lot of money invested in both parks and my daughter can not safely wear a mask.

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