Today the World Health Organization designated the Coronavirus as a pandemic. In response, Disney Parks in the United States have decided to waive their change fees. Read on for details.
Last week, Universal Orlando resort updated their cancellation policy to reflect guest concerns about the coronavirus. At that time, Disney had not implemented a new policy, but they finally did today!
Guests who wish to reschedule their trip to a later date in 2020 will not be charged the $50 change fee that is usually incurred for trips booked through the Disney Travel Company.
This policy applies to both Disneyland and Disney World packages. Guests should call to modify.
For guests who purchased travel insurance, their reservation can be changed to a later date without penalty, so long as the change is made more than 24 hours in advance. Their travel insurance will stay active through their new dates.
Changes are subject to availability and guests are required to pay any price increase that comes with the requested change.
Be sure to double check on any special ticketed events and dining packages to make sure they are offered on your new dates, otherwise they may not be refundable.
Guests whose packages include airfare are subject to the airline’s policy for cancellation or changes in airfare.
As of right now, guests who wish to cancel their trip will still incur cancellation fees in line with the regular policy. Check the bottom of your confirmation email for more information.
Guests scheduled to sail on Disney Cruise Line between now and May 31,2020 may call Disney Cruise Line prior to 24 hours to their sail date to get a full credit refund to be used on a future sail date within 12 months of the original date.
The U.S. State Department has advised against travel on board cruise ships at this time.
-Rebecca W Davis