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Technology has become an essential part of a Disney World vacation. However, when issues and maintenance occur it definitely affects your planning and overall experience.
Technical Issues and Maintenance
It is quite common for Disney tech glitches to pop up. We have seen this as guests tried to make reservations from home. On multiple occasions, guests were unable to purchase Disney Genie+ or to purchase Individual Lightning Lanes for select attractions.
For those guests who had pre-purchased Disney Genie+, they were unable to make Lightning Lane selections at the given time due to technical problems. Still, other guests were charged hundreds of dollars as they attempted to make Lightning Lane selections.
Maintenance Notification
Disney is now sending push notifications to guests through the My Disney Experience app notifying them of upcoming technical maintenance. With so many glitches affecting the My Disney Experience app, we hope that this scheduled maintenance will improve the app.
Disney shares the following notification, “Pardon the Inconvenience: Some of our digital experiences are undergoing maintenance. We apologize for any inconvenience.”
I (Monica) received a different one that reads: “Pardon the inconvenience: Discounts are not available for merchandise mobile checkout and mobile order at this time. For assistance, please see a Cast Member at checkout. We apologize for any inconvenience.”
Discounts are not available for merchandise mobile checkout and mobile order at this time. For assistance, please see a Cast Member at checkout.
Why this is an issue
The timing for this could not not have been any worse. Not only may this affect dining reservations, photos, wait times, or whatever else Disney may be working on, but today is the first day of Food and Wine Festival at Epcot.
With new festival collections appearing today (and with the first day always being the busiest), you can expect some pretty long lines at merchandise locations today. Those looking to receive their discount on these items will not be able to skip the line.
Did you get this notification? What message did you receive? Let us know in the comments below and share this post with a friend who may be at Disney World.