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We are thrilled to announce the heart of EPCOT returns!

We are thrilled to announce the heart of EPCOT returns!


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Cast Members make Disney theme parks, resorts, and shops truly magical. See which unique Cast Members Disney is welcoming back now.

Something’s Been Missing

Credit: Susan

Since reopening in July 2020, EPCOT has been missing a very special group of cast members. On April 18, 2020, EPCOT suspended its Cultural Representative Program, and sent participants home early

Due to travel restrictions and a union agreement, EPCOT’s World Showcase has relied on local Cast Members rather than those from each World Showcase pavilion.

Cultural Representatives

Credit: Disney

Ever wondered about the benefits of participating in Disney World’s Cultural Representative Program? Disney shares that participants gain leadership, business, and customer service knowledge from seasoned professionals at Disney World Resort. 

These participants are usually college age and have the opportunity to live and work in Orlando.  They also have the experience of sharing their country’s customs and culture.

Credit: Susan

Per Disney’s website, the Cultural Representative Program plays a huge role in creating an immersive experience at Disney World.  Participants are required to be at least 18 years old and authentically represent one of the regions or pavilions at Disney World’s resorts, pavilions and theme parks. Watch a video on this program HERE.

Disney encourages candidates to be friendly and outgoing and enjoy sharing their heritage with park goers.  They also play a huge role in making EPCOT’s Kidcot Fun Stops wildly popular. Cultural Representative Participants roles vary based on location they’re working, but they all run 12 months.  

Great News

Credit: Susan

Without these Cultural Representatives, the World Showcase pavilions just haven’t been the same. For example, I (Susan) purchase my favorite Yardley perfume at the United Kingdom Pavilion and enjoy interacting with Cultural Representatives from the United Kingdom.  

Each Cultural Representative I’ve encountered is enthusiastic to share about their homeland, and I learn interesting tidbits every time I visit.  I miss that so much!

Credit: Jordyn

Today, Disney welcomed the first group of Cultural Representatives to return to Disney World! This means all Disney World Programs are officially back! Disney Programs participants were cheered on as they checked in at Flamingo Crossings Village to start their journey as Cast Members.

Not only that, but even more participants from around the world in the coming weeks! This is such exciting news!

Today, Disney welcomed the first group of Cultural Representatives to return to Disney World!

Are you excited about the return of the Cultural Representative Program? Have you been missing them? Please share your thoughts in the comments below or let us know on Facebook!

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