As the busy week continues at Disney World, one ride is having a rough morning.
Attraction Closures
Rides close for a number of reasons. Disney may need to perform extended maintenance so the ride closes for a refurbishment. This is very common, and in fact, sometimes those refurbishments are even extended. Just this week, we shared that Expedition Everest will remain closed longer than originally planned.
Other times, a portion of a ride closes. Perhaps work on part of the attraction is needed, but closing the entire ride is not necessary. This is currently happening at Tower of Terror. We saw extremely high wait times the other day as Disney closed down some of the elevators.
Sometimes attractions close due to unforeseen circumstances. If the ride breaks down and Disney cannot immediately get it back up and running, Guests may be forced to evacuate the ride.
Such is the case today at Hollywood Studios.
Rock n Roller Coaster is down
Disney is reportedly evacuating Rock n Roller Coaster at Hollywood Studios this morning, February 23. A few months ago, an emergency situation involving smoke/fire caused the ride to shut down and left Guests in a terrifying situation.
While we are unsure what exactly the cause is today, all Guests are leaving the attraction and queue. The My Disney Experience app still shows the thrill coaster as “temporarily closed.” This is not a simple case of the ride malfunctioning and a flip needs switched or something.
Since Disney is evacuating everyone, this could be a prolonged closure where Guests do not have access to the ride for several hours. We hope that is not the case!
What to do when a ride breaks down
The first step is to remain calm and listen for Cast Member instruction. They will tell you what to do. Do not attempt to get out of the ride vehicle on your own but wait for them to get you. Second, you may be entitled to a multi-experience pass, especially if the ride is closed during your return time or you were on the ride when it stopped.
See more tips for what to do when a ride breaks down.
Be sure to speak with a Cast Member to see if you should receive one. When a ride closes it unsurprisingly raises the wait times for other rides. This multi-experience pass comes in handy for skipping those long lines.
As you can see in the screenshot above, Rise of the Resistance has a 180-minute wait. Runaway Railway, Slinky Dog Dash, Smuggler’s Run, and Tower of Terror all have waits of 100-minutes or more! Hopefully Rock n Roller Coaster reopens soon!
Were you on Rock n Roller Coaster or in the queue when it closed today? Please share your experiences with us in the comments below and on Facebook.
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Al
Friday 25th of February 2022
All Parks need to limit attendance. They always try to pack it full. This takes away from the enjoyment. The money you pay is not worth it if you can't enjoy the park.
Monica Street
Friday 25th of February 2022
Capacity is still limited using the park pass reservation system. It's not as limited as it was right after reopening, but I do think they can manage it better with the system.
Donna
Friday 25th of February 2022
Well said Kristian! I agree with you 100%.Seems like all people are out for these days is money. Greed will get you nowhere Mr. Bob.
Kristian
Thursday 24th of February 2022
Pump the brakes Bob! First of all malfunctions do not automatically mean improper maintenance. Have you never had an appliance or tool malfunction? Did it mean you weren’t properly storing, cleaning, taking care of it? Mechanical things will ALWAYS have issues occasionally or need repair. It DOES NOT mean that Disney is neglecting maintenance. There is a lot that goes into these rides and something very small can prevent a ride from being operable. I was recently on MIB at universal when it was shut down. We were giving fast passes to ride something else. We already had fast passes so it didn’t benefit me in any way, so we gave them away to someone who could enjoy them. Did I get all bent out of shape about it. No! Because I am at a park people dream about visiting and I am lucky enough to to have the opportunity. I also was at Magic Kingdom when space mountain went down for hours. It certainly did not warrant me getting a refund. There is so much more to a park than one ride. Expecting a “we are sorry” in the way of a small token is one thing but thinking you should get a refund and not pay for all the other things you did that day is ridiculous.
Cynthia Genest
Thursday 24th of February 2022
They have been having a lot more rides breaking down as of late. People pay good money to go into Disney. Say you pay $150 for a day ticket and only ride 2-3 rides due to breakdowns or the outrageous wait times, that would be $50 to ride a single ride. That's outrageous. And to think I used to complain about the prices of local carnivals.
Bob
Thursday 24th of February 2022
Clearly, Disney is not properly maintaining their ride venues and are putting park guests at risk of injury or even death. There needs to be an investigation by the State of Florida into why Disney has so many breakdowns and closures. Park guests purchase tickets expecting to enjoy their park experiences. When a venue is suddenly closed or breaks down during the park day, it clearly indicates a serious lack of proper maintenance. If a venue breaks down or suddenly closes, the park guest should receive a full refung of the park ticket cost.