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Photos: Mold growing inside Disney buses and the alternative option is not much better

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Photos: Mold growing inside Disney buses and the alternative option is not much better
Credit: Susan

As transportation woes continue at Disney World, Guests are noticing mold growing inside the buses. The alternative option, Mears, is really no better as labor shortages continue. See how this will affect your future trip to/from the airport and during your stay.

Transportation Issues

Credit: Kenny

Disney has had trouble rebounding from the pandemic since it reopened last July. After laying off tens of thousands of workers, the company has had issues hiring new Cast Members. It’s likely the reason why many experiences have yet to return to the parks and why resort capacity is limited.

It also explains many of the transportation issues around the property, which we have covered extensively. A shortage of bus drivers means Disney is utilizing more third-party vendors to transport Guests. Just yesterday the monorail was down, leading to long lines at the bus station and ferry boat.

Mold

Credit: Reddit user @jivey15

A new issue is growing (sorry, I had to), and it is causing some serious issues. Reddit user @jivey15 posted some photos of mold growing on the inside Disney’s buses. It appears that this mold is growing on the roof of the bus near the AC vents.

These are the buses you would take going from the resorts to the theme parks and vice versa. You can tell it’s a Disney bus because of the advertisements.

Credit: Reddit user @jivey15

With the humidity levels in Central Florida, mold is not completely unsurprising. However, what is surprising is that Disney has not remedied this situation. The user shares that they spoke with the bus driver and a supervisor at the drop off location. Additionally, they tweeted @DisneyParks to bring this matter to their attention. The user shares this is occurring on more than one bus.

Hopefully Disney will handle this situation as Safety is one of their Keys, and mold can be a serious issue for those with allergies. Wearing masks (which are required on Disney transportation) and using hand sanitizer are other ways to better protect yourself.

The alternative option

Credit: Monica

While MEARS is the third-party vendor for transportation to/from the Orlando International Airport, they do use special Magical Express motor coaches. These are the nice ones with comfortable seating, plugs, televisions, and a nice wrap on the outside. Recently however, generic MEARS coaches have been utilized for those who are signed up for Magical Express.

I happened to be on one of these buses just last weekend – the buses I assume will be used beginning in January when Magical Express is retired.

Credit: Monica

My experience was not to the same standard that I am used to. As described above, Disney is experiencing some serious bus driver shortages. The driver I had shared that he was very new and did not have adequate training.

He also had trouble getting from Bay Lake Tower to the Contemporary Resort. I actually had to give him directions even though it’s essentially the same resort.

Additionally, the bus was not in the best shape. It looked worn down, and you could not even tell it was the bus for Magical Express transportation because there was no indication as such. It was a generic white motor coach with no wording or pictures on the outside.

The charging stations also did not work, which is a small inconvenience but does speak to the condition of the MEARS buses.

Final thoughts

Credit: Monica

This is not a complaint on my driver at all. I sympathized with him that they had thrown him into this job with inadequate training.

What is concerning is how Disney is handling the bus transportation in general. With the start of the 50th anniversary, Disney World will be busier than usual for the next 18 months. They should be training their Cast Members better and ensure they have enough labor and supplies for the demand.

Credit: KtP Writer Christina

There really is no excuse for the condition of the buses. Disney should make that a top priority to remedy the mold situation and ensure it does not occur on other buses. MEARS is a separate company so Disney really has no control over the condition of their buses, but it does speak to the reduced standard Disney has set across the parks and resorts since reopening.

Have you experienced a less than magical situation on Disney transportation? Share your experiences with us in the comments below and on Facebook.

Are you planning a vacation? Reach out to our trusted travel agency sponsor Authorized Disney Vacation Planner Mouse Class Travel!

10 COMMENTS

  1. How about the fact that parking lots trams aren’t running… since March of 2020. Walking 20 minutes or so in 90+° heat before you even get to security is a joke.

  2. My adult daughter and I were at WDW in September. We loved the 3rd party buses. Disney buses aren’t very magical after being in the parks all day and then having to wait for the bus. Sometimes it may take 3 buses to fill up and then still have to stand on the way back to the resort. The 3rd party buses hold more people and are much more comfortable. Also, we stayed on the 11th floor at Corando Springs and looking down at the top of the buses, Disney buses are really dirty.

  3. Chapel has to go! All he cares about are filling pockets with money – HIS! In all the years I have been going to Disney (since 1972) I have never seen such chaos and mismanagement since his appointment. And I thought Eisner was bad. I surely miss the old Disney magic.

  4. I bet if the kept the workers hired during the pandemic I bet they wouldn’t have a labor shortage. Disney’s CEO makes more money then the Catholic Church so…money wasn’t n issue here. Disney needs an overhaul but I fear the investors dont care as long as they keep seeing their stock goes up at the price of the 99%

  5. The driver who said they were undertrained was not a Disney driver. Disney has a very extensive training program for their drivers. The problem is that Disney transportation is understaffed, forcing them to use outside contractors, over whom they have little or no control.

  6. This is seriously scary. I am deathly allergic to mold. As are many others. And an under trained bus driver? Are they kidding? This person has so many people’s lives in their hands, and they think it’s ok to throw him, under trained in that situation? This is all getting crazier by the day. Fire chapek now, seriously, before there isn’t a Disney anymore

  7. We used the Magical Express on 9/29 from MCO to GF. It was a generic white Mears bus. Our driver was significantly overwhelmed and unable to handle the SIX stops he had been assigned. The bus was packed and it took him well over 25 minutes at the airport to load all of the baggage. He was an older man and literally used one arm to throw bags into the bottom of the bus. We wasted so much time at the airport and then we were the fifth stop (WL, Contemporary, BLT, Poly, GF and then he was going to Ft. Wilderness). In all, it took almost 2 hours to get to GF which was a massive waste of time. We would have used a taxi or uber as we wanted to get into the parks that day. We told the front desk at GF and he was surprised and sympathetic. It was too bad that our “last” ME experience went poorly. We love the Disney ME bus, the welcome video and excitement as we approach our hotel, but not this time and unfortunately, we won’t be going until next spring so taxi for us from now on.

  8. As I have stated before. Disney is NOT the same place. Over the last few years I no longer feel Disney is safety first and this is a prime example. I am very said to see what has taken place and to see Disney safety, service and products deteriorate. I am often seeing a form of transportation or rides down as well as people having to wait hours to try to get into their rooms. And this is with them removing such things as the Magical Express, free fast passes and prices continually going up for park passes and the special events have gone sky high. I love Disney and we have an upcoming trip and am keeping my fingers crossed all goes well, but they really need to get somone in there that cares and get rid of Chapek!

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