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Disney changed the policy for ride photos when a guest is not wearing a face mask

Disney changed the policy for ride photos when a guest is not wearing a face mask

The policy for ride photos in the instances when a guest is not wearing a mask has changed recently. What do you think of the changes?

Mask policy for ride photos

When Disney announced the health and safety procedures that would be in place at Disney World theme parks, Guests had to get used to the idea that they had to wear masks at all times. Since then, the mask policy has evolved to include the types of masks that can be worn and when they can (and cannot) be taken off.

During the reopening of Disney World, we learned that Guests who did no wear their mask for ride photos would not receive those PhotoPass images.

Disney is fully enforcing the mask-wearing requirement and double checking all PhotoPass photos that are taken on attractions. If a Guest was NOT wearing their mask while on the ride, the photo did not appear in the Guest’s My Disney Experience.

This became an issue with multiple parties in one vehicle. None of the involved parties would receive the photo in the event that someone was not wearing a mask.

Changes to this policy

It seems Disney is listening to Guests who do not get their ride photos due to other Guests in the ride vehicle not wearing a mask. They began digitally adding on face coverings to Guests who were not wearing masks in the ride photos. This still takes up quite a bit of time for the photo to appear in MDE. Now, instead of just checking each ride photo, Cast Members also have to add the face covering.

However, it does mean that all Guests could at least receive their ride photos. It has sparked a bit of criticism from people. People feel that someone who isn’t wearing the mask does not deserve the photo. Some believe those Guests not properly wearing face coverings should be forced to leave the park.

Even more changes to this policy

Guests May Not Receive PhotoPass Photos for Walt Disney World Rides

Now, it seems as if this policy has changed. A spokesperson responded to the Washington Post by saying,

“In response to guest requests, we tested modifying some ride photos. We are no longer doing this and continue to expect guests to wear face coverings except when actively eating or drinking while stationary.”

Disney was trying to help Guests out who wanted their ride photos, but then they stopped. This is possibly because it was taking too much time, or they found it discouraged Guests from wearing their masks during rides.

Disney is back to simply checking each photo individually and not allowing unmasked Guests (or anyone else in the ride vehicle) to receive that image.

We want to hear from you! Do you think this policy is fair? Do you think Disney should be digitally adding face coverings to ride photos? Let us know on Facebook, or join our KtP Crew!

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Thursday 4th of November 2021

Will you get covid or some other disease from the photo? This policy makes zero sense. It seems they are using it as a form of punishment to those who do not wear masks on indoor rides. Meanwhile, standing in an outside line, without a mask, which is not required, within less than six feet of hundreds of other people, those same people you will be on a ride with eventually is no problem at all. This policy really surprises me. Disney is all about the $$ so when they create a policy which reduces revenue, something is inherently wrong. In any event, lots of hoopla over a non-deadly disease, right? I mean, you have a better chance of committing suicide than you do of dying of covid, unless you are obese, in which case, you have a chance of dying from a lot more than covid. Maybe live a healthier lifestyle and let the rest of us live in peace.


Saturday 12th of December 2020

I agree. They could very easily pixelate the faces of the violators. Plus they should remove them from the park and ban them from ever returning.


Saturday 12th of December 2020

Its not fair to the people who are wearing their masks. If they could come up with a way to just take those people not wearing a mask completely out of the picture that would be fair. Just put a big blob over their body. This may be the only time some people get to go or have a loved one who passes, and this is their memory of them. And because some people don't feel like obeying the rules everyone else has to pay the price. So wrong ! Disney please make these people leave our Happy Place. Wear the mask or stay home !

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