Having trouble with your new MagicBand+? Try this tip!
MagicBand+ is finally here, but you may encounter some issues. Are you having trouble with your new MagicBand+? Check out this tip for making sure you get the best experience!
MagicBand+
Disney's newest MagicBand, MagicBand+, is the newest piece of interactive technology that will take your trip to Disney World to the next level! This new MagicBand+ allows Guests to interact with the Fab50 character statues that can now be found in ALL 4 of the Theme Parks. This band also lights up and even vibrates depending on where you are located in the Parks.
Disney Parks Blog shared some details about what is possible with the new MagicBand+.
- Play like a bounty hunter in a galaxy far, far away and find virtual bounties throughout Black Spire Outpost in Star Wars: Galaxy's Edge at Disney's Hollywood Studios.
- Experience nighttime spectaculars in a new way as you see your band light up and complement the magic in the skies, including the new Harmonious at EPCOT and Disney Enchantment at Magic Kingdom Park.
Problems with the new band
I (Jamie) eagerly lined up early the day the newest MagicBand+ was released and got a chance to try it out in the Parks! We had a blast interacting with the Fab50 character statues. However, being that this band is brand new, it wasn't always smooth sailing.
While my MagicBand+ worked well, this was not the case for my daughter's band. Once the new MagicBand+ is linked to your My Disney Experience account, you can see if the band is functioning in your app. Although her band worked as she entered the Parks and for any Lightning Lanes we used, it was not working interactively throughout the Park.
We could see in MDE that the band was not connected to the app, and therefore would not work to interact with any of the Fab50 Characters. It also did not light up as we walked throughout the Parks. Frustrated, we finally decided we should ask for some help.
We visited the Guest Experience Team who helped us troubleshoot our MagicBand+.
If you are experiencing any trouble with your MagicBand+ staying connected to My Disney Experience, try this tip to get it to stay connected!
- First, open the My Disney Experience app on your phone
- Next, turn the Bluetooth off on your phone. The band will change from "paired" and a "reconnect" button will appear
- Flip your MagicBand+ over and locate the small button on the back
- Turn your Bluetooth back on, and immediately hold down the button for 10 seconds
- Press reconnect on My Disney Experience
By following these steps, your MagicBand+ should then reconnect and you can have fun with it around Walt Disney World! We are hoping that Disney will push out an update to the MagicBand+ soon that will fix this issue, but until then, try this if you're having trouble!
Did you get a new MagicBand+ yet? Have you had trouble keeping it connected to your app? Let us know in the comments below, or tell us on Facebook.
At WDW right now and tried everything other sites had. Nothing worked. Until I tried this. Thanks so much for posting!
I can’t change the settings like band Light, vibration but i can change light up theme. What can i do.
Magicband + updates is ok, Bluetooth paired and the battery is full.
I have a Galaxy a10E, and I just couldn't get it to pair .. .. Finally, I kept trying and held the mb+ up against the middle of my phone and it finally paired .. .. finally .. ..
I'm starting to think MagicBand+ just doesn't like old phones. I have an iPhone 6 and have had been into the Magic Band part of the app for what feels like hours trying to get this band to do something. I want my $50 back lol.
It is paired and charged, but the little battery icon says "not connected". The first day I ever paired it, it showed "charged" and was working okay. Now, nothing. I've tried all of these steps.
My friend has a new iphone and hasn't even had to open the Magic Band section of the app, her MagicBand+ is glowing all over the park! She just had to pair it the one time!!
Thank you!! This worked for me after trying every combination of restarting and reconnecting!
The Magicband+ is not connecting with the MyDisneyExperience App on my Samsung Galaxy S9 Android phone. I tried the steps above to reconnect to no avail. I even unpaired the band then paired it again and went through the connection step with no success.
In my case, my mb+ worked for a day and then suddenly buzzed, flashed green, and disconnected itself. In order to get it to work again, I had to have my phone forget the Bluetooth pairing with the watch. Then, when I relaunched MDE, I had the option to pair it again, after which it’s working fine. Doing the 10 sec reconnected suggested did not work. Hope this helps someone!
Paired our magic bands plus with my wife's iPhone, but will not pair with my Andriod
Magicband + glitch. I was successful loading everything to my android. However once I left the ap it wanted me to reconnect. It would not reconnect. After many different attempts everything seemed to fail. I finally restarted my phone and it immediately reconnected. I have to do this every time I leave the ap. I am hoping they find a fix.
I had paired but couldn’t reconnect. I deleted the Disney app then downloaded again. Went through setup screens (one is allowing Bluetooth pairing). I was able to immediately pair.
I'm having the same problem with both my and hubby's bands. It states that it is "linked" but when I try and "pair" I stall with a sparkly little loading circle at the bottom that never ends. That's where we are stuck. Any luck for you????
Never got mine to pair with my phone. Tried all the tips including resetting the Magicband and deleting the app and redownloadig it. I think it is an issue with my phone as my band paired to my daughters phone without issue.