After a video went viral of a Cast Member interrupting a wedding proposal, Disney has issued a statement.
Proposal Gone Wrong
Many couples mark a wedding proposal at one of Disney’s worldwide theme parks. Is there anything more romantic than proposing on Main Street, U.S.A. with the castle as the backdrop?
Unfortunately, one in particular is causing a lot more attention than just your average proposal. Over at Disneyland Paris, a Cast Member jumped in the middle of a proposal and ushered the couple away to finish.
In case you are unfamiliar, there is a stage area near the Sleeping Beauty castle where various shows and pyrotechnics take place. In fact, earlier this Spring, that area caught on fire and one Guest was even caught on camera stomping it out.
The couple was on the stage for the proposal, which goes against park safety and protocol. A Cast Member jumped in, grabbed the box, and asked them to step down from the stage. According to the original poster, the man proposing received permission from Disney to be on the stage.
See the video below:
Disney’s Statement
The video has since gone viral, with people on both sides arguing over the details. Some believe the man was totally in the wrong for bringing his girlfriend on stage to propose due to safety concerns. Others believe it was harmless and the Cast Member was in the wrong for interrupting.
According to Newsweek, a Disney spokesperson said they regret how the situation was handled. “We have apologized to the couple involved and offered to make it right.”
“We have apologized to the couple involved and offered to make it right.”
We are unsure if the Cast Member was reprimanded or lost his job over the situation. There are probably pretty clear guidelines for how Cast Members interact with Guests and touch/take their property.
What do you think? Is the man who proposed in the wrong (even if he did have prior permission), or should the Cast Member have been more respectful? Let us know in the comments below and on Facebook.
It’s not about him doing his job it’s the fact he snatched his ring he could hav tapped him and asked them to move or just by saying something like they’re not allowed to be up here
That employee only did what he was trained to do, if that big guy would of been rejected by that girl drama would of ensued they both might of fell off that stage and Disney would of been liable whether or not they got permission or not.
EMPLOYEE HAD NO BUSINESS GRABBING ANYONE’S BELONGINGS & RUNNING OFF LIKE A THEIF NEARLY KNOCKING COUPLE DOWN! I WOULD’VE FALLEN OVER, WAITED FOR POLICE & MEDICS TO ARRIVE CAUSING A MAJOR SCENE ON THAT DISNEY STAGE! CONGRATS TO VIDEOGRAPHER & BEST WISHES TO COUPLE❣️
He would have gotten yanked up for grabbing my ring.. it’s like he waited for the exact moment the guy pulled out the ring to swoop in and take it… I’m sorry but my immediate reaction would have been bad.
If it wasn’t in writing he didn’t have permission. Cast member was doing his job. Policy is customers stay off of the stage. Employee kept customer off of the stage.
Employee was totally wrong the way he grabbed the ring box. He could have waited two seconds for her to say yes. I do agree that if they had permission, someone knowing that should have been close by, but I would have been very upset as well. However, Disney isn’t doing much to make up for things these days from personal experience.
I pretty much disagree with the above statements. Cast members are there to help and protect guests. If the guy had permission, why were they up there alone? If it was against the rules, how would he have gotten permission? This is a typical guest pushing his own agenda rather than actually getting the help of Disney staff to be sure his special moment went off without a flaw. Instead it’s made viral “oh poor me”. Typical.
It was totally disrespectful. He could have stood back a second and waited for her to answer. My daughter got engaged at D land and it was so sweet. The guy did get permission so there probably should have been a cast member there that new that. Either was I see free Disney admissions in their future.
The employee was dead wrong
Either way, in the right or in the wrong, you don’t grab the ring like that! Also, if he got permission, there should have been a cast member there with them that was aware of the situation, and this could have been prevented.