Today is the debut of Disney Genie, Disney Genie+ and Individual Lightning Lane at the Disneyland Resort and guests inside the park have encountered problems. Read on to learn what is occurring and what Disney is doing to solve the issues.
Disney Genie, Disney Genie+ and Individual Lightning Lane
Disney announced two days ago that Disney Genie, Disney Genie+ and Individual Lightning Lane would be arriving to the Disneyland Resort on Wednesday, December 8, 2021.
Many guests this morning were eager to purchase Genie+ and Individual Lighting Lane attractions as it was the first day of utilizing the platform.
Disney Genie, Disney Genie+ and Individual Lightning Lane first launched previously at Walt Disney World back in October.
However, guests were in for quite the surprise when they attempted to purchase attractions and found the following message!
Not a good way to start the launch of the new platform, right?
Disney’s Response to Technical Difficulties
As the day progressed and guests continued to have problems utilizing Genie+ and Lightning Lane selection issues, Disney made the following announcement as noted in the above picture.
Disney also noted that recovery options were being provided to impacted guests for those that encountered problems during the day.
Here is to hoping that tomorrow will be a better day for Disney Genie, Disney Genie+ and Individual Lightning Lane!
In today’s release of the new platform guests were surprised to also find out the cost per person for the Star Wars: Rise of the Resistance attraction. Click HERE to learn more about the costly experience!
Are you surprised to learn about the various technical issues that Disney Genie, Genie+ and Individual Lightening Lane encountered on the debut at the Disneyland Resort today? Let us know in the comments on Facebook and in our Facebook group.