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Disney Genie Brings Changes to the Disability Access System

Disney Genie Brings Changes to the Disability Access System


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Disney Genie+, the fastpass replacement system announced today, brings with it some changes to the Disability Access System (DAS). Read on for details.

This afternoon, Disney Parks Blog announced a new fastpass replacement system for both Disneyland and Disney World, Disney Genie.

Disney Genie Plus will allow guests to book priority access to most rides from the app.

Screenshot from Disney Parks Blog

It sounds fairly similar to maxpass at Disneyland prior to the covid-19 closure of the parks. It will run $15 a day at Walt Disney World and $20 per day at Disneyland and will include most attractions that previously had Fastpass+ queues.

High demand attractions, such as Seven Dwarfs Mine Train, will be priced separately and also per person. Pricing will be announced closer to the launch, which is “This Fall”.

Screenshot from Disney Parks Blog

Changes to DAS System

The press release also alluded to some positive changes to Disney’s Disability Access Service.

For those unaware, Disability Access Service allows guests with disabilities to wait their turn outside of the attraction queue.

Walt Disney World Disability Access Service changing from paper to digital with MagicBands and Tickets
Credit: Disney

Currently, disabled guests have to go around the park getting wait times like the old school paper fastpass system. It makes very little sense to me to have disabled guests be the ones doing the most unnecessary walking around.

Many of us have asked Disney for a long time to allow us to book our wait times from the app. So I (Rebecca) was excited to see that they thought of us when designing the new Genie app!

credit: disney

Yep, that’s right! We will be able to book our DAS times for select attractions right from the app. According to Disney, this will supplement the in person process rather than replace it. So, if you’re not a smartphone user, don’t worry!

What do you think of the new Disney Genie app? Are you excited to try it? Let us know in the comments on Facebook!

-Rebecca W Davis

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Maria

Friday 22nd of October 2021

One disappointing piece is that now your come back time does not offer the flexibility it had before where you could return ANY time after the return time. Now you have to return within that hour or it will be cancelled.

Patricia

Thursday 19th of August 2021

The important word here is "select." It depends if Disney actually includes the attractions you WANT to visit on the APP or if it becomes another attempt to steer guests toward less popular attractions. We won't know until we see it.

Nope

Thursday 19th of August 2021

You can't have two return times at the same time...you can get one on the app, use it, then get one at the ride, but you can't hold both at the same time.

Julia

Thursday 19th of August 2021

Disney was always great with people who had disabilities even after they had to change it because people were cheating the system and selling their disability in exchange for a free vacation. It will be interesting to see how the new procedure works. You were incorrect about one thing -- the disabled guest did not have to do the extra walking. Anyone in their party who was included on their pass could go to a cast member to be assigned a spot. Unless you were by yourself, that would be a different story.

Leah

Wednesday 18th of August 2021

So does that mean you can use the app to get a return time and go to a ride and get a return time?

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