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There was some speculation that Annual Passholders with resort stays would be limited to 14 days of park reservations. Once the system seemed to be working properly, this was not the case.
In contrast to the severe limitations placed on Passholders without resort stays booked when it comes to booking park days in the new reservation system, Annual Passholders with multiple resort stays are not being limited to any certain number of days.
Several of us on the writing team are Annual Passholders who have multiple resort stays booked between now and September 2021.
Initially, the system seemed to be arbitrarily blocking us from booking our days for all of our resort stays at one time. Some readers reported being stopped at 3 days, 7 days, 10 days and so forth.
But, that proved to be a glitch. By early evening I had booked 18 days for my 3 resort stays in 2020. Other writers reported having 20 or more days booked.
While we can’t say for sure that there is “no limit,” we encourage Passholders with multiple or lengthy resort stays who were blocked from booking after a certain point on Monday morning to try again!
Check out Monica’s tips and tricks for getting the system to work for you. Hopefully today will be an easier one for both using the system and for getting through to a cast member on the phone.
I much prefer to utilize the new chat feature in the My Disney Experience App if I run into any troubles rather than wait on the phone.
The other day I experienced a 2 hour hold waiting to speak to someone at the VI Passholder line. If you want to try your luck and need assistance today here is the number: 407-939-7277.
Are you an Annual Passholder with multiple resort stays? What was your experience yesterday? Let us know in the comments on Facebook and in our Facebook group.
-Rebecca W Davis
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Levi Tinker
Tuesday 23rd of June 2020
Its still giving that error for passholders trying to book more than 3 park reservations. just cause a handful of people have been lucky to book more than that doesnt mean the glitch is fixed.
kennythepirate
Tuesday 23rd of June 2020
I just click on the same date multiple times and the error goes away.
Sue Kleman
Tuesday 23rd of June 2020
I have a question maybe you can answer. I have rented DVC for a trip in December 2020, I have not bought our tickets yet, do I have to wait until later this summer when tickets go on sale until I can make reservations? I am so afraid all the reservations will be gone by the time I can buy tickets. Thanks, Sue
Julia Thomason
Tuesday 23rd of June 2020
I have 3 resort reservations (Aug, Nov, & Dec) totaling 15 days. My daughter and I have APs. She will be with me for the Aug & Dec trips. My husband will be with me for the Nov trip which was postponed from June for our 30th anniversary. He has a 5 day park hopper. I was only able to book one park reservation for my daughter and myself. I was able to book ALL of my husband's park reservations for our anniversary trip, but none for myself. If I am not able to secure more park reservations for these trips I will have to cancel them along with our APs since we won't be able to use them. I am an out of state AP and normally go to WDW 4-5 times a year always staying at Disney resorts, never leaving Disney property, eating all my meals there and buying several hundred dollars of souvenirs each trip. It seems that the APs, or repeat customers, are being punished with the new reservation system instead of rewarded for their loyalty. APs and DVC with resort reservations should have gone first in the reservation system. And maybe have this open up week by week instead of everyone all at once. I literally been tried on multiple devices & browsers all day yesterday (15 hours) to make park reservations. It is still not working today. It has not been a magical experience.