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Could the latest Fastpass+ change lead to increased line jumping?

Could the latest Fastpass+ change lead to increased line jumping?

Fastpass+ is a very fluid thing.  It changes very frequently, like the recent news I presented on booking a 4th FP+ in park with your mobile device.  Will this latest change be a benefit or a disaster?

Disney’s Fastpass system has always required 2 points of contact with a Cast Member.  First CM is there to verify that you have a valid FP and the second CM was there to collect the Fastpass ticket.  With the advent of Fastpass+, the system remained the same, but more and more 2nd touchpoints were becoming inactive.  Now, Disney World is looking at only using the first touchpoint and covering the second one.  We noticed a great deal over this weekend.

Without the second touchpoint, a person could easily just line jump over to the Fastpass+ line with no Cast Member noticing and walk right on to the attraction without using a Fastpass.  Fastpass+ would work fine without the second touchpoint on rides that have walls separating the queues, but ones that have only ropes, like Kilimanjaro Safaris, would really need to keep 2 touch points active.  However, I’ve ridden Safaris many times over the last several months and only found the first touch point active.  Seems like an attempt to save on budget.

What do you think?  Should they keep 2 touchpoints at attractions separated by ropes or is it not really a big deal?  Share with your friends and see what they say too.

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Bev Hendricks

Thursday 17th of March 2016

I'm all for keeping the 2nd touchpoint. If you use the final, then you don't need the first. I could see a difficulty when someone gets that far without having a fast pass. In that case, I'd say make them exit and start over.


Tuesday 15th of March 2016

Even with 2 cast members the "non" english speaking guests try to line jump. So I say keep them. Gosh those kids annoy me.


Monday 14th of March 2016

Like everyone else, I think this is a bad idea. I'd encourage people to email guest services if you see people line jumping as a result of this policy. Perhaps they will take notice.

It may be a small thing in the grand scheme of things, but watching other people break the rules and get away with it really, really irritates me. and being irritated isn't why I'm on vacation.


Monday 14th of March 2016

They should definitely keep them! Disney created this system & people are forced to choose 3 main attractions each day. Either run the system as designed or get rid of it! A halfway working system will just make it worse. And unfortunately the honor system does not work - even at Disney! People will jump lines and tempers will flare! If the CM has to stand at 2nd point anyway, I can't see where it's saving anything.


Monday 14th of March 2016

I agree with the concensus. If you are going to keep the current FP+ system then you must have 2 CM working the touchpoints to prevent or deter line jumping and customer complaints.

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