Home Disney News Glitches Occurring on the 50th Anniversary at Walt Disney World

Glitches Occurring on the 50th Anniversary at Walt Disney World

Glitches Occurring on the 50th Anniversary at Walt Disney World
Credit: Disney

Today marks the 50th Anniversary of Walt Disney World and reports are being reported on social media and around the parks as people are encountering problems with a certain feature on the My Disney Experience app.

Mobile Ordering Issues

Credit: Monica

This morning as the festivities of the 50th Anniversary at Magic Kingdom park, guests found themselves very confused as to why it was taking so long to receive food from their mobile orders.

In fact, while watching a live stream of the opening ceremonies, one of the streamers thought it was odd that their father had waited an hour to receive their order after placing a Mobile Order on the My Disney Experience App.

Credit: Disney

They were under the impression that it was because of so many people in the parks.

However, we then found out that our very own KTP correspondents who are partaking in the celebration found themselves with a one and a half our wait!

My order was a train wreck! I felt so bad for the cast members. People were definitely not being nice.

New: Everything You Need To Know About One of Disney's Most Amazing Table Service Just Added Mobile Ordering!
Photo: Disney

One guest commented that they waited 4 1/2 hours to receive his order!

According to a Cosmic Rays Leader that they spoke too, they mentioned, that the Magic Kingdom mobile order is having a rough day as the system keeps crashing and backing up orders.

Credit: My Disney Experience

The system is crashing because they have never seen so much traffic since reopening.

Many More Guests Encountering Problems

Hollywood Studios restaurants to receive Mobile Order
Credit: KTP

Another guest in the park mentioned that as they attempted to place their mobile order they noticed that the circle kept spinning and spinning as they tried to order and after a couple of minutes the order finally went through.

They were curious whether they were charged multiple times on their credit card statements. However, if they were they can simply visit Guest Services to have the issue resolved.

credit: Disney

We are hoping that the issue of the glitches within the Magic Kingdom Mobile Ordering service are resolved very soon as it is early evening in the parks with hours to go until closing.

Would you be upset to find out that your order is delayed by an hour due to operating issues? Let us know on Kenny the Pirate’s Facebook page, or join our crew and continue the discussion!


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  1. Some of the food places mentioned also had a stand-by food ordering line which no one was using. We walked right up, ordered our food, ate and left. This was Friday. October 1 at Cosmic Ray’s. In fact. We didn’t do any mobile orders (as a group) at all last week. We were there 9/25 thru 10/02.

  2. The 50th has been a total failure on Disney’s part. Not just the food ordering, epcot opened at 9 to no shops or food open. Most didn’t open till 11 or later.

  3. Last week we had the same issue with smaller crowds. My daughter ordered a pizza from Boardwalk Pizza window, and 45 minutes later it had not even been put into the oven. They had a line of pizzas all over the counters waiting to be cooked, and they told us it would be another 30-40 minutes. I told them to cancel, and refund our money, and the CM said they needed a manager, and she was elsewhere, and we would have to wait. We waited 20 minutes, still no manager, and finally left. So over an hour after order placed, pizza not even started at a place that only makes pizza, and no manager to handle the angry guests that were lined up. I went to the front desk at BC and told them to remove it from my tab, and they did later that day. But it is unbelievable to realize you can’t get a simple pizza at a deluxe hotel on a slow weekday night.

  4. Their system breaks down on a regular basis. Wait until Genie+ breaks down…people who paid for that service will not be happy. They keep forcing us to use tech options without upgrading their systems. Recipe for disaster.

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