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Disney is asking Guests how they feel about FastPasses, Extra Magic Hours, and more! Answer the same questions in our post!
Guest Surveys
Disney periodically sends surveys out to Guests asking them how they feel about various experiences.
Most recently, one was sent to Guests who had recently visited EPCOT. In it, Guests were asked to rate their experience at the park along with other questions regarding the health and safety precautions.
Now, more Guests are asked to weigh in on their recent park experience.
Survey Questions
First, Disney asked how likely they will return in the next five years. The survey asked how they felt about visiting theme parks BEFORE their visit.
Disney asked survey participants to rate their experience with rides and attractions, characters, and entertainment. Additionally, they were asked about their experience with transportation and Cast Members.
This last one is particularly interesting considering 28,000 Cast Members were recently laid off.
Next up, Disney asked several questions about how various experiences affected their overall experience. Lack of FastPasses, nighttime entertainment, Extra Magic Hours, and character meet and greets were all included.
Finally, Guests were asked how much money they spent on merchandise, food, and other vacation expenses.
Reader Poll
Now, we would like to ask our own version of these questions to our readers! Particular, we here at Kenny the Pirate would like to know how you feel about the absence of various entertainment and FastPasses that are no longer taking place in the park.
Also we would love to hear what your experience has been with characters and attractions!
How do you feel about the limited park experience? Will you be back any time soon? Feel free to share your thoughts with us on our Facebook page and the Kenny the Pirate Crew!
Brittney
Monday 12th of October 2020
Just checked out of Disney 4 days early. AP Holders and have visited at least 1 a year for the last 5 years. 5th trip in the last 365 days. This was the worst trip we have ever experienced. We kept our AP because when I called to cancel they told us how there were barely any waits and parks were low in crowds. We were there on Friday and Saturday and couldn't do anymore. The masks in 95 degrees in dead sun with 90-105 min waits is absurd. We rode less rides then I think we ever have in all our time there. 7 hours on Saturday and the kids did 5 rides at mk. One of them was a return because of rider swap. We couldn't do 7 dwarfs or splash mountain because waits were so long. The kids were begging to leave. I can't imagine why anyone in their right mind would pay full price to wait in lines as long or longer than normal with everything else taken away also. We wish we had just gotten a refund on our passes. I don't know when we will return to Disney. As major fans it saddens me to say I think it will be a very very long time.
Jennifer Rundle
Monday 12th of October 2020
Some of it may be weekend travelers though. I hear mid week crowds are better
Jennifer Rundle
Monday 12th of October 2020
I'm torn. I canceled this year also due to reduction of hours, some restaurant closures and lack of parades, fireworks and extra curricular activities. Don't care about fast passes because sometimes they can make lines worse. But the rest absolutely has to come back to justified the costs.
Susan Gibson
Monday 12th of October 2020
U love the characters and after covid please bring them back. Also Do NOT get rid of Magic Bands. I don't want to dig for my phone, drop my phone, lose my phone. Magic Bands are MAGICAL. Please keep them. If people want to use their phones fine but I want My Magic Band Please.
Julie
Monday 12th of October 2020
Had a trip September 15 to 25. While it was great to be back, the parks closed way too early and the crowds were really picking up. Hollywood Studios was the worst. While we do have trips scheduled for December, February, and May, we won't be visiting the studios until fast passes return. Masks weren't as bad as I thought they would be. The return of more entertainment options would probably help with crowds also.