Home Disney News Policy Updates and Refunds for Annual Passholders

Policy Updates and Refunds for Annual Passholders

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Policy Updates and Refunds for Annual Passholders

Are you an Annual Passholder who wants a refund? Have you paid in full or are on a monthly payment plan? Disney World has some possible refund options for you. Read on to find out more!

Have you kept up with all the Disney information released today? Boy, there is a lot! We here are Kenny the Pirate have kept up to date and released all of the BREAKING news for you and your family to make the most out of your next Walt Disney World trip.

More information is coming your way! Walt Disney World has always valued their Annual Passholders. They have recently shared news about how often Annual Passholders could make park reservations with the new reservation system.

Information about special preview days is also available HERE.

Disney has recently updated their Annual Passholder Web page. When you visit this what you will find:

Other Policy Updates and Refunds

During the unprecedented closure period, we introduced policy adjustment options to help you manage your annual pass. Explore details below.

Reopening Policy Options

As the Walt Disney World theme parks prepare to reopen, we see a lot of Passholder enthusiasm to get back to the magic. We are eager to see our cherished Passholders too.

We also recognize that Park reservations will change the way that many of our Passholders prefer to enjoy their pass. With that in mind, we are offering these alternative options to manage your pass.

If you are an Annual Passholder that has paid in full, your options include:

You will receive a one month extension to your pass (unless you choose one of the alternative options below). This additional month will automatically be processed and visible in your My Disney Experience account in October 2020.

Alternatively, and in lieu of the one month extension, Passholders who have paid in full may choose to cancel their annual pass and receive a partial refund.

If you are an Annual Passholder on the monthly payment plan, your options include:

You will receive an additional one month extension to your pass (unless you choose the alternative option below). This additional month will automatically be processed and visible in your My Disney Experience account in October 2020. Please note that monthly payments are scheduled to resume with park opening on July 11, 2020.

Alternatively, and in lieu of the additional month extension, Passholders on the monthly payment plan may choose to cancel their annual pass and waive their monthly payments due after August 11, 2020. Any payments made between July 11, 2020 and August 11, 2020 will be retroactively refunded for those that select this option and all future payments would be stopped.

We will send information in early July with details on how to take action on these options.

Breaking: Severe Restrictions On Annual Passholder Days Without Park Reservations

What do you think of these updated policies and refund options? Let us know on the Kenny the Pirate Facebook page. Don’t forget to join the KtP crew page too!

-Heather Alosa




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5 COMMENTS

  1. Are Passholders on the monthly payment plan going to receive the extension for the days the parks were closed? I have seen some people post that their expiration dates already reflected a change, but my passes are still showing the original expiration dates (Nov of this year). It would be nice to know exactly when the passes expire before trying to get a park reservation, especially since we’re limited to only 3 days. So much of the info coming out has been incomplete or just contradictory. It’s difficult for those of us who are compulsive over-planners!

  2. If the additional month is not going to be processed until Oct 2020, what happens to AP holders who have a revised expiration in light of the closures prior to then. For example, our MDE now shows our expiration as being Aug 12 2020 (it used to be April 16). So do we still get a free month and if so when?

  3. I purchased APO for my wife and I in January. Our planned trips to WDW for Easter and late June were cancelled because of the coronavirus park closure. So the passes are still not activated. Can I get a FULL refund?

  4. Disney World told us earlier that we would get the number of days they were closed added to our AP. Is that not true any longer?

What do you think?

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