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Another Round of Layoffs are Coming for Disney Employees

Another Round of Layoffs are Coming for Disney Employees

This is not the magical news that The Walt Disney Company wanted to announce today. See which departments will be affected by this new round of Disney layoffs.

Streamlining Walt Disney Company

Credit: Susan

Since Bob Iger returned as Disney CEO back in 2022, he has committed himself to streamlining the Walt Disney Company. During Iger’s first Quarter Earnings Call in 2023, he announced that the Walt Disney Company would be cutting $5.5 billion in costs.

To meet this need to cut costs, huge job reductions have occurred. Bob Iger announced a workforce reduction of 7,000 jobs. The first round of layoffs shocked many as Disney executives were among the first to be let go.

New Round of Layoffs

Disneyland Magic Keys are Available Again and Causing Chaos
Credit: Maggie

Unfortunately, the layoffs continue at the Walt Disney Company. Since the beginning of the Walt Disney Company over 100 years ago, a focus on delivering excellent customer service has been a priority.

This time the layoffs will affect 115 shopDisney employees. Most of these are part-time positions in guest services. The shopDisney employees affected by this round of layoffs were notified earlier this week.

Credit: Disney

The layoffs take effect on March 24, 2024. Unfortunately, these guest service positions will be transitioned to a third-party company. Now shopDisney guest services will be outsourced across the globe and in different time zones.

This time the layoffs will affect 115 shopDisney employees.

This may not be the positive news that the Walt Disney Company would like to convey during this time. The “Disney Difference” is the “guiding force of everything we (The Walt Disney Company) do.” Many may question if a third-party company will emphasize the importance of the “Disney Difference.”

What do you think of this news? Will this affect your choice to purchase items through shopDisney? Do you think this may affect guest services negatively? Share your thoughts with us and share this news with your Disney pals.

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Monday 29th of January 2024

Bob Iger should be the one to go. I will no longer shop with Shop Disney . Shame on Iger for outsourcing this, instead of keeping within our states. My trips to WDW have been less, and now the shopping goes too. The last 15 years has seen too many unwelcome changes.

Karen Maher

Sunday 28th of January 2024

I feel bad for all effected by the layoffs. I agree with Randy C Iger is terrible and out of touch with what’s important. I’m really getting tired of Disney because of the decay of family values, the nickel and dimeing . As for . I will no longer purchase anything. I don’t support the outsourcing at the expense of the American people.

Burlyn Rogers

Friday 26th of January 2024

We all know that there must be another rise coming in Iger's salary. He always lays off thousands of reliable employees to pay for it. Now, those of us who have found Shop Disney a well functioning, as well as Guest Services a cordial problem-solving entity, will have to suffer. I hope that the continuing Iger failures will eventually lead to a pro-customer service management. Thanks for your service, Burl

Soon to be ex CM

Friday 26th of January 2024

I am one affected by the layoff, and it was our whole department. Part time/full time/supervisors- it did not matter. They brought in this third party company to “assist us” after Covid. We repeatedly get Guests who tell us about the poor customer service they received when they speak with them, and we would have to clean up the mess. We are all just devastated. Walt would be so disappointed.

Donna Farmer

Friday 26th of January 2024

I am so sorry that your position was affected by this round of layoffs.


Friday 26th of January 2024

I think Darth Iger is a terrible chief executive. He has no vision, no creative skills, an uncanny ability to run off all potential successors and has ruined the Disney brand by focusing on social re-engineering politics instead of focusing on quality children's and family entertainment. He should have NEVER been brought back from retirement. In many ways, he is worse than Bob Chapek. I can't stand Iger, but I still love the Castmembers doing their absolute best every day.

Michael Eisner had Roy Disney step up to be the moral compass when Eisner was lacking. I think Mickey Mouse himself needs to straighten out Bob Iger and remind him of Walt's vision and values or help the Board members grow a spine and get rid of Iger now.

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