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In Disney’s earnings call, Chapek referred to certain guests as “more favorable.” Take a look at who he is referring to here.
Earnings Call
The Walt Disney Company reported earnings today for the first quarter and fiscal year ending January 1, 2022. Despite the fact that we are currently in a pandemic, Disney is reporting record revenue and operating income. Check out more information on earnings HERE.
Not only did Disney share earnings but also that a large number of guests are using Genie+. Also, the premiere date for the popular Obi-Wan series on Disney+ was revealed.
Chapek
Bob Chapek took over the reins of Disney CEO from Bob Iger in early 2020. In the past, he served as the business and creative leader for all of the Disney Parks. During his time as CEO, Bob Chapek has seen his fan following diminish. He’s earned a penny pinching reputation with only the bottom line in mind. Not only that, but on the D23 Day in November he was missing from the lineup which surprised fans.
The KtP Writing team arrived at Magic Kingdom at 6:30am on October 1st to see Disney officials brag on fans and celebrate the 50th in grand style. However, that didn’t happen. Disney officials chose to speak in a recorded ceremony the day before. Fans were literally left with gaping mouths as Disney simply performed the Welcome Show that would continue during the entire Disney World 50th celebration.
Latest Comment
Do you have a Disney World Annual Pass? New sales have been few and far between lately. Why did Disney World stop sales of Annual Passes?
Disney doesn’t make enough money on these guests versus guests buying theme park tickets for every visit, according to the earnings call today. Okay, I get Disney makes more money off day tickets. But Chapek took it one step further. He referred to theme park ticket holders as “more preferred guests.”
Chapek theme park ticket holders as “more preferred guests.”
I don’t know about you, but this rubbed me the wrong way. As a Disney shareholder, I get that Disney is responsible for earning a profit. However, it could have been worded better.
What are your thoughts on Chapek and his comments? Please tell us your thoughts in the comments below or on our Facebook page.
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Donna Havrilchak
Friday 11th of February 2022
We've been to Disney World several time and just visited this week. Walt Disney must be turning over in his grave because of what has become of his Dream. It's all about money now. Not affordable for families. Too much taken away. No magic anymore!! Count on extremely long lines unless you're willing to shell out even more money to pay for new fast pass system. Food quality and quantity has gone down and prices jacked up. Costs less to go out of the country or on a cruise.
Robin
Friday 11th of February 2022
I’ve been going to WDW since 1971. I am a Florida resident. We have decided to drop our APs. And we have found we are actually enjoying not having Disney in our lives. There is a lot more out there.
Matt
Friday 11th of February 2022
I was a DVC member. I sold for a small profit before they took away the Magical Express. I have been to Disney World at least a dozen times. This is what I do now and I love it so much more: I am seeing the world on a budget!
Elizabeth S Manship
Friday 11th of February 2022
I don't feel like a more favorable guest. We would be planning a DisneyWorld trip this fall for our 20th anniversary- we were married at Disneyland. If we fly, we have to pay for transportation to and from the airport now. If we drive, thats paying a daily parking fee. We stay in moderate or value resorts for our stays so we miss out on extra value magic hours at the parks. Given the rise in prices, we miss out in or cut back on purchasing our trip souvenirs we enjoy so much. Food portions we hear are being reduces. We eat like royalty when we visit. Those extra calories go to fueling our extra activity. I think this year's 20th anniversary will be spent elsewhere which breaks my heart. Too much value has been lost for us and we are supposed to be a more favorable guests! I can't even go to the Disney Store anymore between trips to soak in a little bit of magic. They are gone. Online shopping just isn't the same experience. So goodbye Disney trip. New adventures await elsewhere for our family. Our vacation dollars are no longer yours.
Kelly Broderick
Friday 11th of February 2022
Not only was a stupid thing to say, I don't think he's right. As passholders, we don't feel obliged to spend every second in the parks. Instead we relax at the pool, by the bar. Anyone in food service knows the profits come from booze. Also, I'm pretty sure we have spent more money in Disney shops that the average day guest. Chapel is wrong and not too bright to insult his most loyal guests.
Susan Phillips
Saturday 12th of February 2022
I agree. Definitely spend more now that I'm an AP.