Review of D-Luxe Burger in Disney Springs in Walt Disney World

Review: D-LUXE Burger in Disney Springs

My family and I recently visited D-LUXE Burger in the new Town Center of Disney Springs.  I had heard some good things about this new burger place and being the burger aficionado that I am, we just had to try it.  Here’s our review of the place:

The Atmosphere

D-LUXE Burger offers a unique Florida ranch inspired look.  I love the look of the outside of the building.  It’s a nice lite green and cream with simple dormer windows.  The designers did a good job with this design.  We actually felt that all of Disney Springs Town Center should look like this rather than the odd European mall that it actually became.

Review of D-Luxe Burger in Disney Springs in Walt Disney World

The inside continues the eclectic ranch feel with a casual, rustic appeal.  It kind of feels like an upscale version of many barbecue restaurants we’ve visited over the years.

Review of D-Luxe Burger in Disney Springs in Walt Disney World

As you enter, you’ll notice the large advertisement for the shakes.  We’ll cover that later, but it is an important part!Review of D-LUXE Burger in Disney Springs2

It’s placed Quick Service style with customer service assistants ready to take your order.  You place your order and pick up any milkshakes which are custom made and they give you a beeper to inform you when your food is ready.  You return to a side pick up window to retrieve your food later.Review of D-Luxe Burger in Disney Springs in Walt Disney World

There’s indoor and outdoor seating.  A small bar area along the window allows barstool seating while there are a variety of large and small booths.  It is a generally busy location, so finding an indoor seat could be cumbersome with limited indoor seating available.  Outdoor seating does offer a nice view of the Disney Springs, but expect it to be quite hot during the daytime.Review of D-Luxe Burger in Disney Springs in Walt Disney World

The menu

The menu is pretty simple.  You’re given 4 burger choices, one chicken choice and one veggie burger choice.  The burgers are said to be “Signature blend” of a variety of beef sources.  The restaurant says they offer “Fresh-cut Fries” with a variety of dipping sauces, Artisanal Gelato Shakes, floats and a variety of alcoholic beverages and shakes.  (Click for a full-sized menu)
Menu D-LUXE Burger in Disney Springs
Food quality

We ordered the Classic Cheeseburger and the Barbecue Classic Burger and a large order of “Fresh-cut Fries.”  I’ve paid $10 for burgers before and I know which burgers I like and which burgers I don’t care for.  I’ll place these burgers in the second category.

The burgers at D-LUXE Burger are very large, so we had only ordered 2 for our group of 4 so we could split them.  We figured half a large burger and shared fries would be sufficient.

Review of D-Luxe Burger in Disney Springs in Walt Disney World

Both burgers were served hot, but both were VERY greasy and basically tasteless.  They are prepared medium, but you can request them well done, if you prefer.  We took them as they are prepared, without onions.   After a few bites of the barbecue burger my daughter and I were like, “We paid $10 for this?”  A greasy, tasteless burger?  I tasted just the beef and found it to have little or no seasoning.  I guess you’re supposed to add some of the dipping sauces?

The lettuce and tomato were crisp and tasty and the bun was light and fresh.  The barbecue sauce on the burger had a good flavor, but there was little of it found on the burger.

The fries.  Our first order of fries were very hard to eat.  It tasted as though they weren’t cooked properly and were still hard in the middle.  We requested assistance and were told “It could be the marinade.”  The gentleman said they marinade their fries in some way and if they are left in the marinade too long, they can become hard.  He kindly brought us another order.  We ate a few of those and they were easier to consume, but we didn’t really care for the taste.  It had some sort of odd lime taste to them.  I had to cover each fry in ketchup to consume them.  

The only redeeming quality that we found at D-LUXE Burger was the S’mores shake that I ordered.  It tasted EXACTLY like a fresh S’more cooked over an open fire.  The shake was thick, but drinkable and topped with marshmallows and chocolate sauce and finished with a small graham cracker.  It was truly a delicious indulgence.

Review of D-LUXE Burger in Disney Springs

Overall, I would not return to D-LUXE Burger based upon this meal.  I would rather visit Shula Burger on Highway 192 for a similarly priced meal that has great flavor.  Heck, I’d rather eat at 5 Guys Burgers and Fries, Whataburger or even Burger King.  The shake was the only positive food choice for us.

Feel free to share your experiences in the comments below or on my Facebook Page.

22 thoughts on “Review: D-LUXE Burger in Disney Springs”

  1. You don’t mention whether the burger meat is fresh or frozen. Your description seems to lean toward the frozen patty.

    1. I didn’t ask, but I didn’t enjoy the burger or the fries, so we haven’t returned to that restaurant. Blaze pizza and Earl of Sandwich are our go-to counter service.

  2. We ate there a few weeks ago and really enjoyed the hamburgers and fries. We went by in the mid afternoon, when there wasn’t a big crowd, so maybe that made a difference.

  3. We ate there on Sunday and were thoroughly disappointed. My wife and I ordered two Classic burgers with one order of fries, a bottle of water and an iced tea. Almost thirty two dollars. We waited almost 20 minutes for one burger well done and the other medium well. I had to return my burger because it was totally pink inside. As I turned around to go out to the sweltering porch, I saw lady behind me returning her burger which looked totally and completely raw! It took about another fifteen minutes to get my second burger. I took two bites and threw the rest in the garbage. My wife ate about one quarter of her burger. The second burger tasted like they had brushed on some sort of flavoring ALA Ponderosa steak houses. I guess that would be that barbecue sauce your talking about. Just before we threw out our meals, we saw the blonde lady that was behind me throw her meal and her husbands in the trash. Apparently they got disgusted faster than we did.

    It used to be so simple: Best Burger Le Cellier, 2nd place Liberty Tree Tavern. Third place Beaches and Cream with a reluctant fourth place to award to Pecos Bill’s. Adding this Sunday’s horror show to a recent bad burger at Liberty Tree Tavern, we have sworn off Disney property burgers. Help Kenny! is there a secret location on property where you can get a decent burger?

    We haven’t tried that Shula burger yet.

  4. I had the best burger I’ve ever eaten in my 49 years at The Sci-Fi Dine Inn. It was the special of the day, so it was not on the menu. I was the only one in my family of 4 who ordered it. I still bring it up to them how fantastic it was!! I (reluctantly) shared my last bite with my husband, who was also impressed!! HIGHLY recommended :)

  5. Thank you for the honest review, Kenny! Went with family and we had the same exact experience, with nearly a 30 minute wait for Well Done options on the burgers. (given Well Done takes 6-8 minutes on higher quality if meat, with Chef experience)

    One burger even ended up being sent back due to being pretty much complete raw (red) , with management blaming it on “the chorizo in the burger”.

    Best to keep an eye on what you eat here.

    Hoping Art Smiths as a 3rd Party has a bit higher quality

  6. Glad I read your review before trying it! Thanks KtP! Have you gone to Shake Shack? We tried it this weekend and thought the burgers were great! The salted caramel shake and root beer float were both very good! We thought it was totally worth the drive.

  7. We just ate there 2 days ago before the Finding Dory sneak preview and I totally agree with your review…greasy, overpriced and just not worth it.

  8. We ate there last Thursday! Our chicken burger was ok but very messy to eat! Good thing there are rolls of paper towels on every table!! We were suprized that our shake cost $7.00 – seems a little pricey to us!

  9. I’m surprised you found them tasteless – greasy definitely, but I actually thought they were excellent when we went (one of the first opening days). Fries were great too – definitely deliciousness added by the garlic ranch dipping sauce. My friend and I both got the gluten free buns which fell apart quickly (typical) but otherwise our group thought everything was great! But yeah, I don’t know if I’d pay that much again just for budget’s sake.

    1. Our buns were so full of grease that it went through the bun to the wrapper. My whole family felt the beef had no seasoning. Perhaps they had a bad day. First fries were inedible, second were just weird tasting. And I love burgers and fries almost as much as Alabama football.

  10. We had intended to go here in November. Thanks for the review. Maybe we will just grab a sandwich from the Earl of Sandwich on our Disney Springs day.

  11. Thanks for your honest opinion KTP. I have yet to find a decent burger in DW and hoped this was going to be the one. Guess we’ll have to stick to overpriced steaks for decent beef.

    1. There’s actually a pretty decent burger over at Raglan Roads Hole in the wall. Disney also uses pretty high quality beef for their burgers at the Beaches and Cream Restaurant

  12. It sounds a lot like Burgi-fy. Do you have one of those in Orlando? Everyone raves about them, and they are pricey ($8-$13.) greasy meat and surprisingly flavorless. Their shakes are ok – frozen custard, not ice cream.
    Any chance D-Luxe is owned by Burgify?

  13. Soooooooooo glad we stepped out of the long 45 min. wait line when it first opened. We opted to just snack our way around Disney Springs and call it an early night!!!! Thanks for confirming my “gut” feeling!

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