Spectrum Negotiations Lead to Class Action Lawsuit
Disney and Spectrum have been in ongoing negotiations for the past few days, and now they have led to a class action lawsuit. Here is the latest.
Disney and Spectrum
This past weekend, Spectrum subscribers were in for an abrupt and unwelcome surprise as every single Disney-owned channel went dark. These channels include ABC, ESPN, Disney Channel, Disney Jr., FX, Freeform, National Geographic, and many more. In some cases, people experienced this in the middle of the US Open, an NCAA football game, or a movie. Others did not realize the issue was happening until the next morning when they went to turn on the television.
Disney and Charter Communications are in an ongoing carriage dispute, and they failed to reach a negotiation. As a result, consumers are suffering. You can read more details and thoughts from both companies HERE.
Statement from Disney
Disney issued a new statement pertaining to the matter. You can read more about Disney's statement HERE. Disney went on to encourage viewers to switch to one of the providers that currently offer its content.
It seemed that the company was hopeful that these negotiations would work in favor of the consumers. However, it does not appear to be the case.
Class Action Lawsuit
According to The Hollywood Reporter, Charter has now been named in a proposed class action lawsuit. In the lawsuit filed on Tuesday, September 5, 2023, "it seeks an order that would require Charter to cease blacking out Disney channels or provide reimbursement for those that are not being provided."
In the meantime, Charter has offered their customers a $15 rebate, BUT only if they call in to customer service. The lawsuit alleges breach of contract "and engaging in deceptive trade practices, as they continued billing for services not delivered".
Charter has now been named in a proposed class action lawsuit.
"We offered Disney a fair deal, yet they are demanding an excessive increase," the message stated. "They also want to limit our ability to provide greater customer choice in programming packages forcing you to take and pay for channels you may not want. We are very disappointed with their position, which has negatively impacted our customers."
Charter sent out a message to customers at the start of the blackout saying, "The rising cost of programming is the single greatest factor in higher cable TV prices, and we are fighting hard to hold the line on programming rates imposed on us by companies like Disney."
No statements from either company have been released about the lawsuit at this time.
Source: The Hollywood Reporter
What do you think of the latest dispute between these two companies? Are you one of the customers affected? Let us know in the comments below or share this post with a friend.
They need to get it right or give everyone their money back
The whole idea of going to cable was to get away from commercials, that’s what we were paying for, now we pay to watch commercials. We should be paying less with all the advertising we have to watch. The cable company receives money from the advertisers and they charge us more. Why???
I called spectrum last week and was told the $15 credit is being put on my account. Called today for another reason and found out the credit was NOT put on my account. Now it is!
Everyone cancel no money for either one
Charter offered Disney alot of money and they walked away your mind would be blown if you knew how much.
Please go and read the article from charter from the September meeting on the 6th . Disney was offered a ton of money and it was not enough. I never thought I would say this Disney is a greedy company and I will not watch or buy any thing from them. If they pull this off the others will follow.
We should get a $10 credit for every day we didn't/don't get those channels.
I pay way too much for spectrum services over $300 a month we are sport fans Disney offers spectrum doesn't live there Internet hate their programers
Who go to pay me for channels they removed Disney is greedy I think we need to be pay for pain suffering l had to tell grandkids Mickey mouse it sucks I don't hurt their feelings (!!!)
David
Nope...You watch too much Fox News.
Meanwhile, I watch Lakers, Dodgers and ESPN on my DirectTV Stream. Charter/Spectrum is DOA. Dump your Charter Stock if you are smart!!!
Nope, this is on Charter/Spectrum. Everyone one else can get the Channels. Spectrum will only be a ISP option. Not TV. BTW...if you ate smart you would dump your Charter Stock. Symmetrical Internet from Spectrum will not be rolled out until 2027 with DOCIS 4.0. By then it will be too late. Most would have moved to Fiber or Wireless Offerings from Verizon or TMobile.
I paid my bill...less$15 bucks one time credit....they (Disney n spectrum can "SUCK IT!) CLASS ACTION HERE WE GO...LET ME KNOW HOW TO GET IN HHE CLASS
HOGIE
The FCC should step in and make Disney pay for refunds to all Charter/Spectrum TV customers because they are the ones causing the problem not Charter.
Disney, Paramount, ComCast/Universal, Discovery/Wanner have been causing this problem for decades and it needs to end they charge providers like Charter/Spectrum Billions for their networks and every time a contract ends they all want more money not only is this the reason why Cable TV is the high cost it is today but they all are making TV customers pay twice for their content because they don’t include the streaming services they all have with that billions the TV Companies all pay over 50% of the content on them streaming services is the the same content TV customer are already paying for.
I called Spectrum this morning, and got voice response that they were overwhelmed with calls. You know what, the said goodbye and hung up. So, I went straight to Spectrum store. But the staff simply said he couldn't do anything to help me.
In the end, I turned in the modem and receiver. Goodbye Spectrum!
Disney has been losing money on streaming now that people aren't stuck home anymore because of Covid. Also, inflation has affected the cost of everything. Disney has announced a price increase to their direct subscribers, so Spectrum shouldn't be surprised that they will have to pay more also.
I been a Spectrum customer the past few years because Xfinity was not available in my area.
I think that they should reimburse all of us for every channel we are not receiving and I am not talking about a one time payment. They should give us our money back until thus is resolved. Do you really think people want to stick around and pay for something they are not receiving. That is like throwing them free money. We deserve to be compensated and heard.
Don't put anything Disney owns back on. Disney sucks. Hope they go broke. Won't buy or go to anything Disney
Cut spectrum off.I did this week so they said! If not I am suing the parent company.
We pay almost $300 per month for Spectrum. $10 a day for what? Local news, Wheel of Fortune, etc. I have been waiting all year for college football. (We live outside Austin and are Longhorns fans and graduate.) The biggest game of the year TX vs. BAMA is coming up on Saturday, and we won't be able to watch it. That is absurd. I don't give a crap whose fault it is or who is to blame. The Spectrum customers are getting screwed. This is a serious issue. To hell with Spectrum and Disney ESPN. HOPE YOU BOTH ROT IN HELL!!
I think they're both greedy and they don't care about the consumer the little guy. They're already making millions if not billions of dollars off people that aren't even using their services so I'm about ready to cut the cable and go to different channels that I have on Roku.
I'm a spectrum customer, and Disney is a money hungry company, they have lost at the parks, so they're going after Americans to fill their pockets. I won't ever cave to them, and we need to stand tall and fight back.
Perfectly said!!!!
We the CUSTOMERS will be the WINNERS, just watch the loss happening, STOCKS, CANCELATTIONS.
I agree with all and am happy we're getting help with the class action .
I don't think we should pay anything until this is resolved.
I know for a fact this is all Disney faukt since they are the onrs who think they are great. My spouse works for Spectrum so I know what is going on. Disney is not the angel as they appear.
I’m tired of both these greedy companies. Charter Spectrum been nickel and dime us customers for years , high prices and they want to call Disney unfair . Well ain’t that the pot calling the kettle. Both of them are greedy. I blame these agencies for allowing Spectrum and Disney to be so big for their britches.
I think we shouldn’t have to pay our bill until we get our channels back period
Disney won't be satisfied until it takes your very last penny