Cyber Incident Forces Disney to Suspend Online Bookings

Over 17,000 Disney QR codes were stolen, shutting down Disney ticket sales. Find out what you need to know about this recent cyber incident.

Traveling Delays

BREAKING: Nationwide Ground Stop Impacts Travelers - Including Orlando International Airport — Photo Credit: Heather

This past week was a bit of a mess for many, first with the Microsoft Outlook outage on Thursday, November 12, 2026.

Then the FAA (Federal Aviation Administration) issued a nationwide ground stop for all United States airports. According to a post from Secretary Sean Duffy on X, this is "following a communication issue impacting all Air Route Traffic Control Centers."

This affected passengers flying on Friday, November 13, 2026. The closure sent ripples of delays for passengers traveling over the weekend.

Park Ticket Sales Suspended

Now, an apparent cyber hack has affected Hong Kong Disneyland. Disney estimates that roughly 17,000 Park ticket QR codes appear to have been stolen.

According to Scott Gustin on X: "The theft was discovered after an IT worker detected unusual activity in the resort's computer system."

In response to this threat, Hong Kong Disneyland has now suspended online ticket sales and Disney Resort bookings.

Disney Issues Warning

Hong Kong Disneyland shares, "Our online store is currently undergoing system maintenance.

In the meantime, if you would like to book tickets or hotel stays, please make your reservations through our contracted travel agents and platforms, official WeChat mini program, Fliggy official store, Douyin authorized store, or Main Entrance Ticket Booths."

Roughly 17,000 Park ticket QR codes appear to have been stolen for Hong Kong Disneyland.

This type of cyber incident is a concern for many Disney Guests who must plan travel, vacation time, and budgets for their dream Disney vacation. At this time, it appears that this is only affecting Hong Kong Disneyland Guests.

Hopefully, this unfortunate incident will help create safeguards for all other Disney Theme Parks around the globe.

Do you think a similar incident could affect other Disney Parks? Share your thoughts with us and share this news with your Disney pals.

Donna Farmer

Donna has always loved Disney even at an early age. When she was younger her family would joke that she lived in "Donna Land". Even now as an adult, she loves to plan and make magical vacations come to life as she and her family travel "Home" to Walt DisneyWorld. Join her as she brings a little faith, trust, and a little bit of pixie dust to Disney planning.