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How to meet Hiro and Baymax from Big Hero 6 at Disney’s Hollywood Studios in Walt Disney World

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Hiro and Baymax from Big Hero 6 are leaving Walt Disney World for now

Update 3/10/2015

Hiro and Baymax will continue meeting for the forseeable future.  I would expect them to remain through Spring 2015 at least.

I like to see how things work on the worst days of the year.  I set out on Monday, November 10 to see how the new Big Hero 6 character meet with Hiro and Baymax was progressing.  Monday was a late Extra Magic Hour day with the Magic Kingdom hosting a sold out Christmas Party, so the park was really busy.

I headed over to the meet and greet area inside the Magic of Disney Animation building.  You pass through this archway and you’ll see the building straight ahead in the distance.  It’s the one with Sorcerer Mickey on the logo.Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (1)

There’s very little way of knowing where Hiro and Baymax are located and CharacterLocator.com is the only form of schedule available.  This is the only signage in Hollywood Studios that points to Hiro and Baymax and it’s located on the building itself.
Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (2) Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (2a)

 

The schedule for the Big Hero 6 characters isn’t listed on the Times Guide, it isn’t mentioned on Disney’s app, it isn’t mentioned on Disney’s website and it’s not mentioned on any of Disney’s internal schedules that Cast Members only can preview.  I had to keep visiting the meet and greet over and over to get the actual schedule.  I was originally under the impression that it was a constant flow meet, but that isn’t the case.

Oh, BTW Santa Goofy actually meets from 1:00 to 5:00 and 6:30 to Closing, not the schedule that’s listed on this week’s Times Guide.Untitled-1

 

When you arrive at the actual meet, you’ll find that you’re visiting Hiro and Baymax at Hiro’s garage.Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (41) Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (3)

Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (35)

Now appearing, but still no schedule!  Unless it changes after this post, you’ll only find it on my app.  Well, unless some one rips it and posts it all over the internet without credit, huh?Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (4)

The characters DO NOT sign autographs.  They give you this little photopass card instead.  I was given one by a nice Cast Member as I was entering the line.Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (5)

Hand modelHiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (6)Here’s a bunch of pictures of the queue area that were taken while the queue was full.  I entered the line at 10:30am and the line was all the way out to the starting point.  I was quoted a wait time of 40 minutes.Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (13)

This is what a full queue looks like.  Where are all the kids?Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (14)

Some yellow costume guyHiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (15)

San FransokyoHiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (16)

 

I haven’t seen the movie yet, so I haven’t added interaction tips to the app, but this is some girl superhero person.  I was busy having a sleep study done this weekend instead.  Great fun, you should try it some time!Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (17)

Gadgets and gizmos behind glassHiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (18)

 

I wonder how long this will stay put until some guest steals it or defaces it with their own autograph.Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (19)

I’ll make the assumption that this is the bad guy or Baymx had a bad case of heartburn.Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (20)

These tools wouldn’t help very much if you were building a high tech robot, but they will help you do some DIY home repairs!  The few little kids in line liked touching the tools on the wall.  I wonder how many of them ever get to use the real version of tools these days.Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (23)

I’m guessing another superhero dude.  Frozone with a FRO?Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (24)

Nice artwork.Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (26)

 

Hiro and Baymax were 18 minutes late for their first meet because “Baymax needed to charge his batteries.”  I waited a total of 1 hour and 10 minutes to meet them.
Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (10)

Baymax is Disney’s first inflatable meet and greet.  His eyes blink and he makes some noises.  He is huggable if you’re into that kind of thing.

Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (11)

Mug for the press…Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (30) Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (31)

A few details in the meet area.Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (36) Hiro and Baymax from Big Hero 6 at Disney Hollywood Studios in Walt Disney World (42)My recommendation.

I would arrive at 10:00am and wait in line for them about 30 minutes.  The line usually takes longer than it is quoted due to the frequent 15 minute breaks.  The meet closes down for a lunch break and people were already lining up again an hour early.

 




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80 COMMENTS

  1. My daughter who is 2 years old LOVES Baymax! We are flying to Orlando, FL tomorrow and I was on WDW website and Big Hero 6 is nowhere to be found. I’m really disappointed.

  2. I saw on WDWMagic.com that Hiro and Baymax were rumored to be leaving on July 18th. I trust your information just a little bit more, do you happen to have anything on that?

  3. With the Magic of Disney Animation supposedly closing in the next couple of weeks, what would this mean for these big heroes?

  4. Spoke to a character attendant last week who said that Hiro and Baymax are extended indefinitely. But to keep telling guest relations you want them to stay

  5. We arrived 20 min before the first scheduled meet & greet (10:30am).There was a small line already started when we arrived. The line quickly moved to over an hour wait by 10:30. We waited approx 20 min after the scheduled 10:30 start to meet Hiro & Baymax. Much better than the hour plus wait for those that arrived at the scheduled meeting time. Your site info was spot on. Appreciate the advice.

  6. Are they still there? I haven’t seen any changes to the website so I assume they are. Heading to Hollywood Studios this week and my son is excited to meet Baymax and Hiro.

  7. Any idea whether Baymax and Hiro will still be around in the Fall? My sisters and were originally planning to go this month but our trip unfortunately got pushed back to September.

  8. I’m going in October (for my honeymoon, yay!) and I would be soooo happy if Baymax is still there. I love him!!

  9. We are going in late August, and I am REALLY hoping that Hiro and Baymax are still there, although I am sadly doubtful that it will be so. :(
    This is my new favorite movie. Don’t get me wrong, my kids liked it, as well, but the meet and greet is mostly for me! :D I am hopeful that Disney is planning a second movie in the near future!

  10. Baymax and Hiro are STILL there. Meeting 10:30-5:00. There is discussion about him leaving due to flaws and inefficiencies in his uniform but he is too popular to leave and will be here until at least June.

  11. Hey Kenny, I was wondering if you have any word on when they are leaving or how much longer they are staying.

      • I called disney guest services. They say baymax is very popular and can’t see him leaving anytime soon. They also say that with people voicing their opinions about him staying like I did that that’s how they can tell to keep a character or not. They couldn’t promise he would be there in April when I come but he probably would be.

        Please call 407-560-2860 and tell them you want them to keep baymax!

      • Disney Guest Services have no idea what they are talking about. Last week they were telling people that they were already gone. Hiro and Baymax will leave soon to be replaced by Inside Out. When exactly, we don’t know.

  12. Have you heard if Hiro and Baymax will be staying anylonger. My son is 2 and says he is Baymax. He will not take his baymax shirt of so I have had to buy multiple ones. We are going the last of April and seeing as how the movie won some awards we were hoping Disney would change their minds. He won’t stop asking if Baymax will be there. Please tell me they have extending his stay. lol

      • Thank you! We have our fingers crossed. Please keep us updated I will check back a few times. Love your posts btw. Great info!

  13. Thank you for this!!! Taking my 4 year old today. Fortunately, I was smart enough not to tell him just in case they aren’t there. #goodparenting

  14. We met them Thursday, Feb 26! We arrived shortly before 10 and were the third family in line. The queue hadn’t opened up yet so they said that as long as one family member is in line, the rest of the family could wander around. There was no line for Minnie Mouse right next door, so my 2yr old daughter had the time of her life with about 4 minutes of playtime with Minnie before someone else showed up. My 4yr old was out in the lobby playing with the interactive screens of coloring and create-a-character. The queue opened up around 1020 and that’s when they want families together. So we waited for 10 mins and sure enough, Baymax and Hiro came out in full character! baymax was hilarious to watch him maneuver the gated area and he was adorable with my son…. Who was completely starstruck…he was just jumping up and down in excitement. My daughter was afraid of Baymax but was fine with Hiro. Awesome experience!

  15. Since BH6 won an Oscar I believe that Disney should keep the meet and greet of Hiro and Baymax for a while. I am still confused as to why there has been such a down play on the meet and greet and the merchandise for this movie. Big Hero 6 is one of my favorite Disney movies and found very little merchandise at WDW Hollywood Studios to purchase, especially for adults (i.e. Tshirts or baseball hats). I was lucky to find a Baymax drinking cup with straw because I saw someone drinking out of one and asked where they got it. I purchased an extra video last month from the Disney DVD Club so I could get a Baymax trading pin.
    Wake up Disney…there are Big Hero 6 fans just waiting to meet the characters and buy more mrechandise!

  16. Thanks for this great post. We very much were hoping that Baymax would be there for our annual visit in April. I called this morning to ask and Disney said “There is no Baymax or Character meeting in Disney World in FL – whatever you are looking at is wrong” – I tried to talk to her but she insisted it must be in CA – Just checking in – is this in FL….? I sure hope that cast member (Jonica) doesn’t know what she is talking about!

  17. Do you think it’s possible to see Hiro and Baymax in the morning BEFORE the Frozen show (for which I have 11:05-11:20am FastPasses)? If it matters, we’ll be there Sunday 2/15. If so, how early should I arrive for Baymax?

    Or, if that’s cutting it too close, what would be the ideal time to come back later in the day to see Baymax and Hiro? Thanks!!!

  18. Oh! I read that wrong on that page. Glad I asked – after all you’ve said about Character Palooza we’ll probably still work it into our schedule anyway. Thank you!

  19. We are going the first week of March, and meeting Hiro & Baymax is our equivalent to Anna & Elsa. :) Thank you for this info!! We will plan to get in line at the Animation Building at 10am on our day at HS, but we should be able to see them again at Character Palooza at 2:30 right?

  20. Do you think there is a chance their stay will be extended? My sister really wants to meet them but we are not going until September.

  21. I think the cards that they hand out are blank photopass cards. They just give them as a “sorry we dont sign” type of deal. More of a souvenir card more than anything. You can add your photos from the session and the rest of the vacation to the card if you would like or just keep it as a keepsake as it does have Hiro and Baymax in some faux asian language on the back as you can see.

  22. We met Hiro and Baymax on Tuesday 11/11. We got in line just after 2:00 pm for the 2:30 greet, and were meeting them by 2:45. We also picked up a stuffed Baymax from the kiosk outside.

    Now to see the movie this weekend, we can’t wait! We didn’t have a chance to see it because we left first thing last Saturday morning for our trip. My daughter already loves Baymax though, just from the commercials and the trailers, so we knew we had to meet him while we were there.

  23. There is merchandise in the courtyard in the center kiosk where they used to have all of the Sofia, Doc McStuffins and Jake merchandise. I saw a Baymax plush, 2 different Baymax dolls, one was a plush which said various phrases when you press his chest and the other one was a plastic Baymax that had different images projected on his belly. There were also figurines of the different Big Hero 6 characters. They had several t Shirts that were more catered to boys. Maybe 2 shirts for adults. No kid-girls shirts, which I was very upset about because girls also like this movie as well. I saw a few BH6 pins and an iphone Cell phone case/cover. There was also a Deluxe figurine play set. I feel it was worth the price $21.95 considering it came with 9 figurines from the movie.

  24. The first Character on the wall in the yellow costume is female, Gogo Tomago The next girl is Honey Lemon. The dude in green is known as Wasabi. The monster with the 3 eyes is Fredzilla. He’s actually a good guy, not a bad guy. The tools on the wall actually belong to Wasabi. lol You have to see the movie. I was there on November 10 as well and saw them. I got there around 3:30 and only waited maybe 30 minutes. Unfortunately, I didn’t get one of those signature cards.

  25. That isn’t super hero outfit hiro, that is a girl, go go I believe. That monster guy is not the villain, that’s Fred. You should see it, it’s a very good movie :)

  26. Our family went on Sunday, November 9th. We were told at 1:15pm that Hiro/Baymax wouldn’t be returning until 2:30pm and we were prohibited from getting in line at that time. We came back at 2 and there were about 15 families in line already. Hiro and Baymax came out promptly at 2:30 and we met them about 15-20 minutes later. My son wore a Big Hero 6 t-shirt which Hiro admired and pointed out to Baymax.
    Got great pics but it’s a shame Dosney won’t at least allow Hiro to sign autographs.

  27. Kenny Thanks A BUNCH for this info. You just helped us make the decision to do this meet and greet instead of Little Mermaid next month (which we’ve seen) in our touring plan. A great interaction tip is to do his Fit Bump and say “ba la la la la la.”The garage looks so great – down to the details of Hiro’s little robot he bot fights with – and that Hiro looks like you’d imagine him to be in real life. Great Job on this meet Disney!!

    My girls just saw this movie and loved it doesn’t begin to even cover it. They seemed to identify with Baymax more than Olaf LOL. The Baymax plush from Disney Store online is awesome by the way – was there Merch anywhere that you saw?

  28. We saw the movie today and it was great. The reptile guy is one of the good guys, actually. The characters are all together known as Big Hero 6 because there are 6 of them being supersmart superheros,

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